Teledentistry FAQs

Teledentistry FAQ

1. What is telehealth?

Telehealth is the delivery of health-related services and information via telecommunications technologies.

2. What is teledentistry?

Teledentistry is the use of information technology and telecommunications for dental care, consultation, education, and public awareness.

3. What kind of services can be performed with teledentistry?

Teledentistry can be used to assist general healthcare professionals in serving the oral health needs of patients.

4. What kind of equipment do I need to do a teledentistry consultation?

There are various types of equipment that can be used for teledentistry. The simplest device to use is a laptop or tablet computer with an intraoral camera.

5. Where can I do a teledentistry consultation?

With desktop equipment and software a teledentistry consultation can be held right at your desk or in a dental operatory.

6. Can I diagnose a patient through teledentistry?

Yes. Special equipment such as intra-oral and extra-oral cameras and technologies such as the transmission of high definition video over the internet in conjunction with a consulting dentist or clinician allow specialty dentists to see the patient’s issue with clarity. It must be noted that not all cases are able to be diagnosed in this manner and an in-person visit may be required.

7. What are the benefits of teledentistry?

Teledentistry can improve access to dental care. It allows dentists to meet in real time with patients who have oral health needs. Teledentistry eliminates travel time, reduces transportation cost, and minimizes time away from work or school.

8. Can I get paid for teledentistry?

Yes. The Nebraska Medicaid program covers teledentistry services. Most consultations bill dental code D0140.

9. Is teledentistry HIPAA compliant?

Yes. A better way to think of this question, however, is whether the teledentistry equipment is HIPAA compliant. Medical devices and technologies used for teledentistry must be HIPAA compliant to legally perform teledentistry activities.

10. How do I get started in teledentistry?

The first thing you’ll want to consider is whether you are in an area that has broadband capability. In Nebraska you can call or email the UNMC College of Dentistry’s Teledentistry Coordinator Ashley Merritt at 402-472-1116 or email teledent@unmc.edu. Call or email us if you’re ready to do a consultation or with any other questions you may have. 

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