The speaker for this session will be Angela Galloway, Consultant. How would you rate your listening skills? Did you know you have the power to influence any conversation just through listening? Discover how to listen for better outcomes whether it is in person or through technology. Ms. Galloway will provide effective listening tools you can apply in your workplace, whether you are communicating directly with one person or part of a large group. Gain skills on using nonverbal clues, learn to overcome internal and external noise and start managing the flow of any conversation.