The speaker for this session will be Susan Ann Koenig, J.D., Executive Coach. All of us have put off an important conversation that we feared would be uncomfortable or go badly. If you agonize over the right words to say, worry you'll upset someone, or are simply unsure how to start the conversation, this is for you. Ms. Koenig will provide tools to empower you to say what needs to be said with greater clarity and ease. Learn 5 points of clarity that must precede every important conversation, how practicing a single sentence can make the toughest conversations easier and why words are not the most important part of preparing for big conversations.