The speaker for this session will be David Hubbard, J.D., Director, Facilitation and Training, The Mediation Center. Difficult conversations occur every day. They happen at work, home, with friends and neighbors. Learning how to deal more productively with difficulty conversations will reduce your anxiety and help you to engage in more creative and productive problem solving. Mr. Hubbard will provide tools to help you move towards purpose in conversation and to gain understanding before you seek to be understood.