Department of Obstetrics & Gynecology

Clinical Programs

Faculty & Health Care Providers

Research Faculty

Resident Education

Student Education

Patient Education

Research Laboratories

Upcoming Events


On-Line Nursing Credit

Video Library

What's New
NEW Olson Center for Women's Health - NOW OPEN
    Click Here!

 
Search This site



About the Olson Center for Women's Health

Contact Information

Home

 

 

 


The Olson Center for Women's Health...


...a New Outpatient Center!

UNMC, together with its physician practice group, UNMC Physicians, the Olson Center for Women’s Health, and affiliate hospital The Nebraska Medical Center, are pleased to announce the creation of the new Olson Center for Women's Health.  This new center is a multi-disciplinary approach to women’s health at UNMC. 

The vision of the Olson Center is to deliver premier comprehensive women’s outpatient health services in an environment created to meet the unique needs of women.

Occupying over 25,000 square feet on the fourth floor of the Durham Outpatient Center (main UNMC campus), the Olson Center houses women’s health professionals from several disciplines in one location.  Physician practices are located adjacent to key support services to create a cooperative team approach to the delivery of care, complete with procedure rooms, imaging suites, and medical offices in the same facility.  In addition to creating unprecedented patient convenience, the union of several different specialties in one location improves physician-to-physician communication and collaboration and allows for a more unified approach to a woman’s care.

The Olson Center operates under the following guiding principles:

o     To be a Leader in Women’s Health

o     To Develop Innovative Approaches to Quality Women’s Care

o     To Provide a Single Point of Access through Consolidation of Services

o     To Deliver a Continuum of Services that Promotes Wellness, Education, Research and Comprehensive Clinical Care

o     To Create a Compassionate Caring Environment

o     To Create a Flexible Environment Designed to Achieve Advancements in Medicine

o     To provide a higher level of Customer Service to patients, patient families, and referring physicians.

The Olson Center is revolutionary in creating a single access point for women’s outpatient health services.  Many services a woman may need are provided in one location.  For those not available, Olson Center staff will strive to facilitate convenient appointments for the patient at another campus location.  In addition, along with the opening of the Olson Center, we have built a women’s health distribution network, in order to continuously improve women’s health care throughout the state and region by providing the latest care guidelines and updates to local and regional women’s health professionals.

The Olson Center provides a wide array of women's health services:

v     An Expanded Community Outreach and Resource Center

§         Provider and Patient/Family Resources

§         Women’s Health Community Education Programs

v     Primary Care for Women

§         General Internal Medicine

§         General Obstetrics and Gynecology

§         Midwifery

v     Women’s Imaging Services

§         Screening and Diagnostic Ultrasound

§         Digital Mammography

§         Bone Density Screening (DEXA) 

v     Comprehensive Breast Care

§         Screening and Risk Assessment

§         Benign Breast Disease Treatment

§         Breast Cancer Treatment

§         Plastic Surgery and Reconstruction

§         Breast Biopsy and Ultrasound

v     Physical Therapy Services

§         Post-Mastectomy Support

§         Pregnancy and Post-pregnancy Assistance

§         Incontinence Treatment

v       Mental Health Evaluation and Therapy

v Pain Management for patients with chronic pain conditions

v      Specialty Obstetrics Services

§           High-risk Pregnancy Management, including

o        Management of Diabetes

§           Prenatal Diagnosis and Perinatal Ultrasound

v     Specialty Gynecology Services

§         Treatment of Pelvic Floor Disorders and Incontinence

§         Diagnosis of and treatment for Abnormal Pap Smears

§         Menopausal Care and Osteoporosis Treatment

v  Infertility Evaluation and Referral

In the future, we hope to add Internal Medicine Specialties to our list of available services in the Olson Center, in areas such as Cardiology (heart), and Rheumatology (joints and arthritis), as well as Surgical Specialties such as Vascular (veins) and Plastic Surgery.

In addition to medical and surgical specialists, we employ a Special Care Team;  a team of support professionals who are on-site in our women's center and available via referral.  This team includes:

§ Genetic counseling

§ Social work

§ Nutrition counseling

§ Interpretive services

§ Phlebotomy (blood draw)

§ Weight management

§ Dermatology

§ Smoking cessation

§ Massage

§ Lactation consultation, and

§ Childbirth education.

Customer Service

The Olson Center for Women’s Health is committed to providing a higher level of customer service to patients and referring physicians.  Our new customer service principles include:

  • A single access point for all services, with dedicated telephone receptionists and a no-wrong-number philosophy.
  • A dedication to grouping multiple services into one appointment, such as mammography and annual exam.
  • A redesigned check-in / waiting room process:
      • A larger more comfortable lobby / waiting room.
      • Lobby receptionists who are dedicated to only the greeting and reception functions.
      • A Waiting Room Attendant to care for the waiting patient and keep track of wait times.
      • Restaurant-style pagers for the waiting patient, to provide more confidentiality.
  • A redesigned patient flow process:
      • Patient escorts during check-in and check-out.
      • Scales in every exam room, to provide for more confidentiality.
      • No overhead paging – portable phones will be utilized for communication between staff.
      • Diagnostic orders and return appointments done in the privacy of the exam room.
      • Pass-through ports from bathroom to lab, to minimize specimen-handling by patients.
  • A dedication to providing more staff per patient, for a higher level of service:
      • Case manager RN’s to help patients navigate between the various disciplines and improve our level of patient education.
      • More medical assistants per patient.
      • Dedicated telephone nurses to handle patient calls.
      • An expanded resource center to supplement the patient’s education needs on many different women’s health topics.

For more information or to schedule a tour of the Olson Center, please call 402-559-4500.

 

Updated: October 19, 2007