To be recognized and respected for excellence and innovation in support of UNMC's mission.
We will be a strategic partner utilizing best business practices in support of our customer’s excellence in education, research and patient care. We will exceed our customers’ expectations by providing:
- Visibility so our customers can seamlessly access our services.
- Active listening to respond to needs both now and in the future.
- Collaboration in maintaining high standards of quality.
- Continuous improvement in our delivery of products and services.
- Expertise and credibility in our area of responsibility, making our service better, faster and simpler.
Commitment. Create a community of shared values; sincerely and positively focus on achieving our priorities; honor our pledge to each other and to our customers.
Continuous Improvement. Relentlessly pursue incremental improvement and get the right things done well; understand what customers want and get better each day.
Creativity. Want and expect the better idea; be courageous to share “out of the box” thinking; know that excellence is a journey that requires flexibility; be excited and passionate about new ideas and insights.
Discovery. Be proactive; blaze a trail; have a perspective of what can go wrong and plan for it.
Integrity. Actions are authentic—the same whether people are watching or not; being an excellent example; standing up for what is right and just.
Service Oriented. Generously serving others; strive to make a difference in the lives of our customers every day; be tolerant of different opinions and points of view.