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The
University of Nebraska Medical Center (UNMC) is offering to administer and analyze
this survey in small rural hospitals on a fee-for-service basis.
Why is this service being
offered?
UNMC has administered this survey in over 56
Critical Access Hospitals, achieving an overall average response rate of 70%. By
engaging UNMC to conduct this survey, small rural hospitals
obtain the following:
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an
unbiased measurement of employee beliefs and behaviors regarding patient safety, |
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assurance of employee anonymity as employees use a postage paid envelope
to mail surveys to UNMC for data entry and analysis, |
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ability
to benchmark findings with hospitals of similar size, |
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consulting assistance for action planning to respond to strengths and
weaknesses identified in the survey, |
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electronic copies of all reports and graphics to communicate findings to
medical staff, employees, and the board of directors. |
What does my organization
need to do if we are interested in this service?
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Request
an estimate from UNMC by
contacting Anne Skinner, Health Data Analyst (phone 402-559-8221 or
e-mail
askinner@unmc.edu). Ms. Skinner will send you
an
e-mail with an attached Excel worksheet to determine the number of
employees to be surveyed. The survey is intended for four groups of
employees 1) those with direct patient contact, 2) those whose work
directly affects patient care (lab, pharmacy personnel, dietary aide,
housekeeping), 3) supervisors, managers, administrators and 4)
physicians and mid-level providers. The total cost to administer and interpret the
survey is based on fixed and variable costs based on the number of
employees to be surveyed. For example, to survey 100 employees the fixed
costs are $600 and variable costs are $1,413.02 for a total cost of
$2,013.02. |
What does my organization
need to do if we decide to conduct the survey??
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Distribute a pre-notification letter (template provided) to each
employee who will receive a survey. This letter can be distributed
in-house, with employee pay checks, or by mail to employee homes.
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Distribute the first wave of the survey two weeks after the
pre-notification letter is distributed. Your organization will receive a
box containing envelopes labeled with each employee’s name. Each
envelope will contain a cover letter introducing the survey, the survey
form, and a postage paid business reply envelope employees can use to
mail the survey to UNMC.
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Distribute a reminder/thank you post card to each employee two weeks
after the first wave of the survey.
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Distribute a second envelope to each targeted employee two weeks after
the post card reminder. This second envelope will contain a thank you
letter to those employees that previously responded to the survey or it
will contain a final cover letter, survey, and return envelope if the
employee has not already responded. |
For
further information, contact:
Anne
Skinner, RHIA, Health Data Analyst
University of Nebraska Medical Center
Phone
402-559-8221
e-mail askinner@unmc.edu
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