Basic Technology Troubleshooting

Module 2: Technology Troubleshooting – Apple Phones




Basic Technology Troubleshooting


Complications Downloading an App on an Apple Phone
 
Tool 1: Complications downloading an App on an iPhone

Objectives:

  • You will know how to ensure a smartphone is connected to the internet in order to successfully download an app.
  • You will know how to clear storage space to make room for a new app.
 

Unknown Acct ID or Password on an iPhone
 
Tool 2: Unknown Acct ID or Password on an iPhone

Objectives:

  • You will know how to create a new password for your Apple account.
 

Lack of Storage Space on an iPhone
 
Tool 3: Lack of Storage Space on an iPhone

Objectives:

  • View an app’s download size from its description on the App Store.
  • Check if your smartphone has enough space for a new app.
  • Pursue alternatives if your phone has insufficient space for a new app.
 

App Compatibility on an iPhone
 
Tool 4: App Compatibility on an iPhone

Objectives:

  • You will understand the need to keep your phone up-to-date.
  • You will know how to update your phone’s software.
 

Complications with Wi-Fi or Mobile Data Connection on an iPhone
 
Tool 5: Complications with Wi-Fi or Mobile Data Connection on an iPhone

Objectives:

  • You will know how to switch from mobile data to Wi-Fi.
  • You will know how to switch from Wi-Fi to mobile data.
  • You will know how to improve your Wi-Fi connection.
 

Notification Issues on an iPhone
 
Tool 6: Notification Issues on an iPhone

Objectives:

  • You will know what a notification is.
  • You will know how to disable notifications from an app.
 

App Crashing on an iPhone
 
Tool 7: App Crashing on an iPhone

Objectives:

  • You will know what causes app crashing.
  • You will know what to do when an app crashes.
 

Bluetooth Connection on an iPhone
 
Tool 8: Bluetooth Connection on an iPhone

Objectives:

  • You will know how to troubleshoot Bluetooth connection problems.
  • You will know how to employ techniques to fix Bluetooth connections.