M-health Navigation Training for Integrated Behavioral Health

Basic Smartphone Skills

In Module 1 parts 1 and 2, you will find resources to help you develop skills to use your smartphone. You will also learn about features that are common in a variety of smartphones has that you can use as tools to support your daily activities.


Tool 1: Understanding difference between wifi and cellular data and Connect to wifi  

Tool 2: Downloading an app  

Tool 3: phone calls  

Tool 4: Text messaging - Creating a new message, Responding to a new message and Sending pictures and videos   

Tool 5: Internet - Performing internet searches, Navigating to a specific address and Viewing history  

Tool 8: Notes and reminders - Creating a new note, Editing a note and Setting a reminder  

Tool 9: Clock - Setting an alarm, Set up a timer, Adjust and delete alarms and timers  

Tool 10: Calendar - Creating an event, create an alert and customization of calendar events.  

Tool 11: Health apps - Google fit app, tracking physical activity and sleep  


1. Calls
  1. Guided meditation by Phone
  2. Talking to loved ones

2. Text messaging
  1. Talking to support systems

3. Internet
  1. Watching videos, search for videos and watching video on YouTube
  1. Finding mindfulness exercises
  1. Researching health information and examples of trustworthy sources

4. Listening to music
  1. Finding podcasts
  2. creating a playlist

5. Camera
  1. Photos and videos for mental health

6. Notes and reminders
  1. Notes for mental health

7. Clock
  1. Creating a routine and scheduling using the clock app

8. Calendar
  1. Setting a schedule

9. Health apps
  1. Benefits and tracking exercise for mental health

Mobile App Smartphone Troubleshooting Skills

In this module you will learn about specific skills that pertain to mobile apps and tools for troubleshooting common problems individuals may encounter when using mobile apps.

  1. Complications in downloading an app
    1. Checking connections
  2. Unknown acct ID or password
    1. Deleting apps
  3. Lack of storage space
    1. Deleting apps
    2. Download size
  4. App Compatibility Issues
    1. Updating software
  5. Complications for wifi or cellular data connection
    1. Switching networks
    2. Changing locations
  6. Notification Issues
    1. Updating notification settings
  7. App crashing
    1. Closing and reopening apps
  8. Bluetooth connections with wearables
    1. Update apps
    2. Disconnect and reconnect the wearable
    3. Reset the wearable

Shared Decision-Making Modules

Module 1: Technology Introduction
Mobile App Technology
Description:This module includes information pertaining to:
  1. Background
  2. Terminology
  3. Significance
  4. Training aspects related to mobile app technology.

Module 2: Digital Health Technology
Mobile Apps in Clinical Care
Description:This module includes information on based on a study that was completed at UNMC.
  1. What We Know about Mobile App Use by Patients
  2. One size fits all

Module 3: Patient Engagement and Self-Management Strategies
Description:This module provides information related to how apps can be incorporated into clinical care including:
  1. Engagement strategies
  2. Self-management strategies
  3. How apps can be used for self-management

Module 4: Patient Activation
Description:this module contains additional information pertaining
  1. What else matters for promoting self-management
  2. Patient activation and self-management
  3. Patient activation components
  4. PAM-13 measure

Module 5: Health Literacy
Description:This module contains information related to the following topics:
  1. Health literacy
  2. ehealth literacy and mhealth
  3. Clinical Data integration
  4. Core responsibilities of Digital Navigation
  5. Apps in Integrated Environment
  6. Why integrated BHP for digital navigation
  7. What are BHP resources for DNT
    1. DNT modules for developing smartphone skills for patients and providers

Module 6: Shared Decision Making and the mindlamp App
Description:This module provides information on the following topics:
  1. Shared Decision-Making Model
  2. SDM with Mobile Apps
  3. MindLAMP Study