Your remote access page has several different headers. Several areas are customizable.
Client Application Services (not customizable)
Some web bookmarks will already be present. These include links such as Outlook Web Mail, Intranet, Lawson, etc.
To add a web bookmark to this section – you will need to know the web site you want to access and URL address of that web site.
- Click the Add a Bookmark button. The button appears as a + sign.
- Next – complete the bookmark name.
- Fill in the description
- Add the URL (web site address)
- Check the “Open bookmark in a new window” box. (Note: Not placing a checkmark in this box will open the bookmark in the same browser window.)
- Click the Add Bookmark button.
- Add other bookmarks as you wish. Depending on what sites you add, you may still be required to log on to these sites if a logon is normally required.
This section will be blank the first time you log in.
To add shared directories from your department or workgroup – you must know the following items:
- The server where your files are located, and
- You must have access to those folders that you wish to use. If the folders you are adding are those that you use in the office, this will already be in place.
- Click the “Add a Windows directory” link or the Windows files link.
- Type in two backslashes (\\), the server name and the folder name in the box near the browse button.
- Click the Browse button.
- Add a description if desired.
- Click the “Add Bookmark” button.
This section will be populated with your type of Client Application Session. Your type of access is setup when your grid card is issued. You will see this under Client Application Session and will have one of three options:
- Windows Secure Application Manager (WSAM) for Windows machines. The Windows Secure Application Manager automatically launches (if you are using a Windows-based computer) upon successful logon to SSL VPN. You should not have to re-launch it unless it would accidentally get closed. The presence of this icon in the system tray (lower right corner) will indicate that it’s running. If you need to restart it, click the Start button at the right to launch the Secure Application Manager.
- Junos Pulse for Windows and Mac machines; or network connect.
- Network Connect
This will be blank the first time you log-in and can be setup to access your office computer using Remote Desktop. When you use remote desktop, everything looks and feels exactly as it does when you are at your work computer.
- Your office computer must be set up in order to use Remote Desktop.
- From your work computer, go to Start > Control Panel > (or Start > Settings > Control Panel). Click “System”.
- Click on the “Remote” tab.
- Check the box to “Allow users to connect remotely to this computer”
- Make note of the “Full Computer Name” listed in the “Remote Desktop” portion of the same screen.
- Users must be in a computer’s Remote Desktop Users list in order to have Remote Access to a computer. Any user that is a member of a computer’s Administrators Group also automatically has Remote Access to a computer (even if they are not listed in the Remote Desktop Users list). By default, most users are already an Administrator on their OWN computer so this step may NOT be required.
- You can also use your computer’s IP address. Launch a browser and type in the following address: http://www.myipaddress.com
- Write this number down as you will need this in the following steps. (Please be cognizant of DHCP lease renewals).
- Add a Terminal Session
- Click the Add a terminal session link, at the right
- The Session Type should show Windows Terminal Services.
- Click the drop down arrow to change the session type if this does not appear.
- Type in a bookmark name and description.
- In the settings section, add the computer name or IP address of your office computer.
- Select a screen size by using the drop-down box.
- Select a color depth by using the drop-down box.
- Scroll down the screen to the bottom half of the screen.
- In the Session section – you can enter your Active Directory (computer) logon and password, or you can put <user> in the Username box to be prompted for your username and password once the remote access window appears. You can also click the boxes for Connect Local Drives and Connect Local Printers, if desired.
- Click the Add button at the bottom.
- The default screen will appear.
- You can now click on the link to your office computer.
- If you typed <user> in the username blank when you set up your link, you will be prompted for your logon name and password.
- Enter the username and password you use when are in the office.