Patient Billing

For patients utilizing our insurance preauthorization services, the estimated cost of genetic testing after insurance payment may be provided prior to testing. The out-of-pocket amount provided on the 'cost estimate' cannot be guaranteed. A final determination will be made after all testing is performed and the claim is submitted to insurance. Patients will then receive a bill from the Human Genetics Laboratory / Nebraska Medicine. Patients are responsible for any allowable balance remaining as deemed by their insurance carrier. Information on bill payment methods and phone numbers to the billing office will be provided on that statement.

In some cases, patients do not have insurance coverage or choose not to submit testing through their insurance carrier. In other cases, patients with Medicare find that genetic testing is not a covered benefit. For these situations, patients can pay out of pocket for the cost of testing up front (pre-pay) or after services have been received (self-pay) and will receive customary pricing.

Contact our billing specialist with questions:  402-559-6176  |  email


Patients choosing to pre-pay in full at the time of specimen submission will receive customary pricing. Testing will begin once full payment is processed.


Patients who make self-pay arrangements prior to testing will receive customary pricing. This agreement must be in place prior to testing and insurance claims cannot be submitted once the specimen has been processed.

Required forms

Genetic testing performed by the Human Genetics Laboratory is billed through Nebraska Medicine. Questions about bills should be directed to Nebraska Medicine at 402-559-3140 or 888-662-8662.

Financial assistance: Patients who can demonstrate a personal financial hardship can apply for assistance by contacting Nebraska Medicine Patient Financial Services / Access Services at 402-559-3140.

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