{"id":105294,"date":"2023-11-15T01:52:00","date_gmt":"2023-11-15T07:52:00","guid":{"rendered":"https:\/\/www.unmc.edu\/newsroom\/?p=105294"},"modified":"2024-03-27T09:50:44","modified_gmt":"2024-03-27T14:50:44","slug":"nov-29-webinar-to-cover-it-request-process","status":"publish","type":"post","link":"https:\/\/www.unmc.edu\/newsroom\/2023\/11\/15\/nov-29-webinar-to-cover-it-request-process\/","title":{"rendered":"Nov. 29 webinar to cover IT request process\u00a0\u00a0"},"content":{"rendered":"<div class=\"panel body-content\"><div class=\"panel__container\">\n<p>It\u2019s been about three months since the new Service Catalog launched in ServiceNow. Adjusting to change takes time, but added training also can help.<\/p>\n\n\n\n<p>Learn more about how to make requests from information technology at an upcoming webinar, hosted by applications training lead Renee Smith. During this live session, she will provide tips and tricks and guide you through all things related to the Service Catalog.\u00a0\u00a0<\/p>\n\n\n\n<p>Key topics include:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Requesting new user access&nbsp;<\/li>\n\n\n\n<li>Requesting a One Chart enhancement&nbsp;&nbsp;<\/li>\n\n\n\n<li>Adding to cart\u00a0\u00a0<\/li>\n\n\n\n<li>Creating a bundle&nbsp;&nbsp;<\/li>\n\n\n\n<li>Approving or rejecting requests&nbsp;&nbsp;<\/li>\n\n\n\n<li>Reviewing a requested item\u2019s status&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>The webinar will be held Wednesday, Nov. 29, from noon to 1 p.m.\u00a0Find the <a href=\"https:\/\/onfirstup.com\/nebraskamedicine\/nebraskamedicine\/contents\/37210479\" target=\"_blank\" rel=\"noreferrer noopener\">link\u00a0for the webinar here<\/a>.<\/p>\n\n\n\n<p>For those unable to attend, the webinar will be recorded and shared.<\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The session will walk through making a request through the ServiceNow Service Catalog, which launched in August.\u00a0\u00a0<\/p>\n","protected":false},"author":75,"featured_media":101848,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"31551,63013,48880,93874,65782,47681","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-105294","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","topic-unmc-community","department-its","department-unmc-today-todays-headlines","author_override-unmc-nebraska-medicine-information-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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