{"id":123671,"date":"2025-07-09T14:13:01","date_gmt":"2025-07-09T19:13:01","guid":{"rendered":"https:\/\/www.unmc.edu\/newsroom\/?p=123671"},"modified":"2025-07-14T12:50:56","modified_gmt":"2025-07-14T17:50:56","slug":"new-self-serve-patient-check-in-at-munroe-meyer-institute","status":"publish","type":"post","link":"https:\/\/www.unmc.edu\/newsroom\/2025\/07\/09\/new-self-serve-patient-check-in-at-munroe-meyer-institute\/","title":{"rendered":"New self-serve patient check-in at Munroe-Meyer Institute"},"content":{"rendered":"<div class=\"panel body-content\"><div class=\"panel__container\">\n<p>Patients now have a convenient new way to check in for return appointments:\u00a0Epic\u2019s \u201cWelcome Kiosk.\u201d<\/p>\n\n\n\n<p>This self-service option allows patients \u2014 or their parents, legal guardians or health care agents \u2014 to complete the check-in and arrival process independently. The kiosks \u2013 located on the second and third floors &#8212; will guide users through pre-visit tasks such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reviewing and updating patient demographics and emergency contact (every 90 days)<\/li>\n\n\n\n<li>Reviewing and updating guarantor information (every 30 days)<\/li>\n\n\n\n<li>Confirming primary care provider information (every 30 days)<\/li>\n\n\n\n<li>Patient photo (annually)<\/li>\n\n\n\n<li>Verifying visit details for the day<\/li>\n<\/ul>\n\n\n\n<p>Patients can also begin the registration at home using MyChart and finish their arrival at the kiosks.<\/p>\n\n\n\n<p>Any updates made at the kiosk are instantly reflected in MMI\u2019s scheduling system. This ensures that providers and front desk staff have real-time access to patient arrival status.<\/p>\n\n\n\n<p>The kiosks enhance the registration process by supporting staff-driven workflows and allowing the MMI front desk team to focus on new patients, patients who need extra assistance or scheduling follow-up appointments.<\/p>\n\n\n\n<p>Early results already have shown a reduction in wait times by having kiosks available for use while front desk staff are busy. Feedback from patients and caregivers has been positive.<\/p>\n\n\n\n<p>&nbsp;The kiosks provide a faster, more efficient check-in experience, but clients also can choose to check-in with the front desk staff if they prefer.<\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>This self-service option allows patients \u2014 or their parents, legal guardians or health care agents \u2014 to complete the check-in and arrival process independently. <\/p>\n","protected":false},"author":140,"featured_media":123673,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"45159,62465,37754,38834,58555,29849","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-123671","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","department-munroe-meyer-institute","author_override-rebecca-gilbert-munroe-meyer-institute"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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