{"id":21344,"date":"2004-03-17T00:00:00","date_gmt":"2004-03-17T06:00:00","guid":{"rendered":"https:\/\/www.unmc.edu\/newsroom\/2004\/03\/17\/navin-receives-chancellors-gold-u-award\/"},"modified":"2004-03-17T00:00:00","modified_gmt":"2004-03-17T06:00:00","slug":"navin-receives-chancellors-gold-u-award","status":"publish","type":"post","link":"https:\/\/www.unmc.edu\/newsroom\/2004\/03\/17\/navin-receives-chancellors-gold-u-award\/","title":{"rendered":"Navin receives Chancellor’s Gold U Award"},"content":{"rendered":"

\"pictureOn any given day, Jim Navin delivers thousands of messages.<\/p>\n

But, Navin isn’t your typical mailman.<\/p>\n

As administrator of UNMC’s Lotus Notes system, Navin supports 4,000 faculty and staff e-mail accounts and almost 3,000 student accounts around the clock. His goal is simple: help UNMC employees communicate electronically.<\/p>\n

“E-mail has become everybody’s means of communication,” Navin said. “It’s a more critical component of communication than in the past.”<\/p>\n

For his steadfast dedication and outstanding performance in serving UNMC’s e-mail users, Navin has received the Chancellor’s Gold ‘U’ Award for March. <\/p>\n


\n
\n
<\/p>\n

\n
\n
\nMeet Jim Navin
\n<\/B>
\n

\nTitle: <\/b>E-mail administrator
\nJob responsibilities: <\/b>Configure, maintain and support UNMC’s Lotus Notes e-mail system; upgrade Lotus Notes servers; and work on other e-mail related projects.
\nJoined UNMC:<\/b> June 1996
\nOne day I’d like to: <\/b>Travel to another continent and take my son to see a Cubs baseball game.
\nGreatest personal accomplishment: <\/b>Hope it’s still yet to come, but I’m very proud of my family.
\n<\/P>
\n<\/FONT>
\n<\/TD>
\n<\/TR>
\n<\/TABLE>
\n“Jim is responsible for ensuring that our e-mail system functions reliably,” his nominator said. “E-mail in today business environment is essential for everyday information flow. Jim monitors the Notes server and its performance, keeping it running at peak efficiency.<\/p>\n

“Jim also interacts with customers on a frequent basis. He is often called upon to help troubleshoot workstation problems. His ever-helpful attitude and professional knowledge are very much appreciated. Should Jim not have an immediate answer to a problem, you can count on Jim to research the issue. He will then suggest a possible solution, and most importantly, call to see if the problem has been resolved.”<\/p>\n

Navin’s workday revolves around supporting UNMC’s Lotus Notes system; upgrading servers, which resemble large storage containers, and applying patches, as necessary; and responding to end-user questions that may come through the ITS Helpdesk or Workstation Support Group. <\/p>\n

He analyzes routing issues on the server to understand why a particular e-mail message didn’t get to its destination. He also looks at disk space management since UNMC’s electronic data is backed up daily for disaster recovery purposes. E-mail accounts, particularly large files, take up space on the server, similar to a mailbox stuffed with various sized letters. <\/p>\n

Navin also monitors AntiVirus and AntiSpam logs for trends, researches new features and products and works on other e-mail related projects such as password verification and encrypted e-mail solutions.<\/p>\n

On any given day, UNMC employees and students receive 45,000 messages from off-campus. Navin said UNMC’s anti-spam software captures up to 19,000 messages daily – almost 50 percent of incoming mail. “Although we capture 80 percent to 90 percent of the spam e-mail sent to UNMC, some things still get through,” he said.<\/p>\n

ITS does not log the number of internal messages sent, but UNMC employees and students send up to 25,000 messages off campus daily.<\/p>\n

A native of Omaha, Navin joined the UNMC HelpDesk in June 1996 and, one year later, was named assistant e-mail administrator. Shortly after he accepted the job, UNMC’s e-mail administrator left and Navin eventually moved into his position. “I had to learn a lot on the fly,” he said.<\/p>\n

Much has changed since then. GroupWise was replaced by Lotus Notes in 1997. Four-megabyte files – once the largest files sent- are now common and e-mail messages are more than simple text files. <\/p>\n

Still, Navin says he enjoys the constantly evolving technology associated with supporting UNMC’s e-mail system. “It’s interesting to see how it evolves, where we were compared to where we are now and what to expect in the future,” he said. “It’s an ever-changing environment.” <\/p>\n

In the near future, he anticipates seeing fewer wired PCs and more mobile devices that have a greater ability to roam. There also will be increased use of encrypted e-mail.<\/p>\n

Outside the office, Navin enjoys golfing, fishing, following his favorite sports teams, and spending time with his wife, Jamie, and their 11-month-old son, Nolan.<\/p>\n<\/a><\/div><\/div>","protected":false},"excerpt":{"rendered":"

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His goal is simple: help UNMC employees communicate electronically.<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-21344","post","type-post","status-publish","format-standard","hentry","category-uncategorized","department-unmc-today-todays-headlines"],"yoast_head":"\nNavin receives Chancellor's Gold U Award<\/title>\n<meta name=\"description\" content=\"On any given day, Jim Navin delivers thousands of messages. 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