{"id":72626,"date":"2022-01-13T00:00:00","date_gmt":"2022-01-13T06:00:00","guid":{"rendered":"https:\/\/www.unmc.edu\/newsroom\/2022\/01\/13\/campus-wi-fi-has-changed-what-to-know\/"},"modified":"2022-01-13T00:00:00","modified_gmt":"2022-01-13T06:00:00","slug":"campus-wi-fi-has-changed-what-to-know","status":"publish","type":"post","link":"https:\/\/www.unmc.edu\/newsroom\/2022\/01\/13\/campus-wi-fi-has-changed-what-to-know\/","title":{"rendered":"Campus Wi-Fi has changed: What to know"},"content":{"rendered":"<div class=\"panel body-content\"><div class=\"panel__container\"><p>Effective Friday, Jan.&nbsp;7, the ability for students to connect to the UNMC Wi-Fi network named TK-421 was discontinued.<\/p>\n<p>In the past, the use of TK-421 allowed personal devices full access to all UNMC and Nebraska Medicine resources.<\/p>\n<p>Allowing personal devices to be connected in this manner puts&nbsp;the institution at risk &mdash; when unmanaged, unprotected systems have&nbsp;the ability to connect to sensitive internal resources.&nbsp;<\/p>\n<p>Eduroam is the recommended Wi-Fi network for students. Eduroam is available in all educational and research areas.<\/p>\n<p>Find additional information online at <a href=\"https:\/\/info.unmc.edu\/it\/services\/network\/eduroam.html\" target=\"_blank\" rel=\"noopener\">UNMC&#39;s Eduroam information site<\/a>.<\/p>\n<p>Other Wi-Fi networks are being broadcasted and could be listed when the student searches for available networks.&nbsp;Each network has its own unique purpose and service.<\/p>\n<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse; margin-left:0px; width:589px\">\n<tbody>\n<tr>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:2px solid #7f7f7f; vertical-align:top; width:138px\">\n<p><b>Wi-Fi Name<\/b>&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:2px solid #7f7f7f; vertical-align:top; width:300px\">\n<p><b>Recommended User<\/b>&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:2px solid #7f7f7f; vertical-align:top; width:152px\">\n<p><b>Access<\/b>&nbsp;<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:none; width:138px\">\n<p>Eduroam&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:none; width:300px\">\n<p>Students, faculty&nbsp;and staff using <b>personal <\/b>devices&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:none; width:152px\">\n<p>Public internet only&nbsp;<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width:138px\">\n<p>Med Center Guest&nbsp;<\/p>\n<\/td>\n<td style=\"width:300px\">\n<p>Patients, visitors, vendors, employees of Nebraska Medicine&nbsp;<\/p>\n<\/td>\n<td style=\"width:152px\">\n<p>Public internet only&nbsp;<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:2px solid #7f7f7f; width:138px\">\n<p>Medcenter Wi-Fi&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:2px solid #7f7f7f; width:300px\">\n<p>Designated for UNMC and Nebraska Medicine <b>owned <\/b>devices&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:2px solid #7f7f7f; width:152px\">\n<p>Internal resources and internet<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:none; width:138px\">\n<p>Medcenter IoT&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:none; width:300px\">\n<p>Designated for UNMC and Nebraska Medicine <b>owned <\/b>devices that are not set up to authenticate Medcenter Wi-Fi&nbsp;<\/p>\n<\/td>\n<td style=\"border-bottom:2px solid #7f7f7f; border-left:none; border-right:none; border-top:none; width:152px\">\n<p>&nbsp;<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><i>Contact UNMC Help Desk for assistance via&nbsp;<a href=\"mailto:helpdesk@unmc.edu\">email<\/a>, at&nbsp;402-559-7700&nbsp;or through the IT Helps&nbsp;<a href=\"https:\/\/services.ctsmartdesk.com\/SSP\/Admin\/FormBuilder\/FormEngine\/FormEngine.aspx?pid=770&amp;fid=1972&amp;urlkey=27d298a2-e10c-4775-b4d6-dfb89b623eae\" target=\"_blank\" rel=\"noopener\">self service<\/a>&nbsp;portal.<\/i><\/p>\n<p>Here are some questions and answers on Eduroam and the campus Wi-Fi:<\/p>\n<p><b>What is Eduroam?<\/b><\/p>\n<p>Eduroam is the preferred wireless (Wi-Fi) network for the personal devices of students, faculty&nbsp;and staff of UNMC.<\/p>\n<p>UNMC is using Eduroam in alignment with the broader University of Nebraska and Big Ten best practices for personal device use.&nbsp; More information on Eduroam and other networks can be found on <a href=\"https:\/\/info.unmc.edu\/it\/services\/network\/eduroam.html\" target=\"_blank\" rel=\"noopener\">UNMC&#39;s website<\/a>.<\/p>\n<p><b>Should I use Eduroam when I am on a UNMC-owned device?<\/b><\/p>\n<p>No.&nbsp;MedCenter WiFi is the Wi-Fi network designated for UNMC- and Nebraska Medicine-owned devices.&nbsp; More information on MedCenter WiFi and other networks can be <a href=\"https:\/\/info.unmc.edu\/it\/services\/network\/index.html\" target=\"_blank\" rel=\"noopener\">found online<\/a>.<\/p>\n<p><b>Why did TK-421 go away?<\/b><\/p>\n<p>TK-421 wireless is being removed from the organization due to the legacy configuration and security issues. The use of TK-421 allows the devices full&nbsp;access to all UNMC and Nebraska Medicine resources.&nbsp;Allowing personal devices to be connected in this manner puts the institution at risk&nbsp;&mdash; when&nbsp;unmanaged, unprotected systems have&nbsp;the ability to connect to sensitive internal resources.&nbsp;<\/p>\n<p><b>I have used Eduroam in the past and found it not to be as reliable as TK-421. What has been done to make improvements?<\/b><\/p>\n<p>We found that Eduroam had supported only newer devices with 5 GHz wireless frequencies, and 2.4 GHz wireless frequencies were not supported.&nbsp;This has been addressed, and it now supports both 2.4 and 5 GHz wireless frequencies.<\/p>\n<p><b>Does Eduroam have access to the UNMC network?<\/b><\/p>\n<p>Eduroam does not permit access to any internal resources, only to the internet.<\/p>\n<p><b>How will I access UNMC resources while on Eduroam?<\/b><\/p>\n<p>UNMC resources are accessible via <a href=\"http:\/\/appstore.unmc.edu\" target=\"_blank\" rel=\"noopener\">UNMC&#39;s secure portal<\/a>.&nbsp;This includes the full Microsoft Office 365 suite of web applications (SharePoint, OneDrive, Outlook, Teams) as well as published UNMC resources (ADIS &#8211; Academic Department Information System, Digital Commons, Echo 360, ENGAGE, RSS &#8211; Research Support Systems, UNMC Library).<\/p>\n<p>Internet based resources (such as&nbsp;Box or&nbsp;Canvas) can be accessed directly.&nbsp;<\/p>\n<p>Users will not be able to access shared drives or other networked computers or resources.&nbsp;To access, users will need a UNMC-managed device.<\/p>\n<p><b>Why was there a change to require a UNMC-managed device?<\/b><\/p>\n<p>In the past, students used their personal devices to access UNMC lab computers and servers to download data from the PI&rsquo;s lab.&nbsp; This was done for convenience and to promote remote work.&nbsp;However, this practice is not aligned with <a href=\"https:\/\/nebraska.edu\/-\/media\/unca\/docs\/offices-and-policies\/policies\/executive-memorandum\/policy-on-research-and-data-security.pdf\" target=\"_blank\" rel=\"noopener\">NU Executive Memorandum 41<\/a>. So&nbsp;there was a need to enable controls on research data and systems.<\/p>\n<p><b>How do I request a UNMC-managed device?<\/b><\/p>\n<p>New devices can be requested through the <a href=\"https:\/\/services.ctsmartdesk.com\/SSP\/Admin\/FormBuilder\/FormEngine\/FormEngine.aspx?urlkey=27D298A2-E10C-4775-B4D6-DFB89B623EAE\" target=\"_blank\" rel=\"noopener\">IT Helps portal<\/a>.<\/p>\n<p><b>What do I do if I have an issue with Eduroam? &nbsp;<\/b><\/p>\n<p>You can request help via the <a href=\"mailto:helpdesk@unmc.edu\">help desk email<\/a>, by phone at&nbsp;402-559-7700&nbsp;or via the <a href=\"https:\/\/services.ctsmartdesk.com\/SSP\/Admin\/FormBuilder\/FormEngine\/FormEngine.aspx?urlkey=27D298A2-E10C-4775-B4D6-DFB89B623EAE\" target=\"_blank\" rel=\"noopener\">IT Helps portal<\/a>.<\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>TK-421 is no longer available for students, and Eduroam is the new recommended connection. Read here for the details.<\/p>\n","protected":false},"author":75,"featured_media":72627,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-72626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","topic-inside-unmc","department-information-security","department-unmc-today-todays-headlines","author_override-unmc-nebraska-medicine-information-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Campus Wi-Fi has changed: What to know<\/title>\n<meta name=\"description\" content=\"TK-421 is no longer available for students, and Eduroam is the new recommended connection. 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