Technology Support

UNMC Help Desk (ITS)

UNMC HelpDesk (ITS) is your first stop for all technology related questions. Call 402-559-7700 or email helpdesk@unmc.edu. Click on these links for more information on: Email, ID and Passwords, Name/ID Changes, Software and Hardware, Wireless access, and more.


Web Conferencing

Best practices for faculty and students for the successful use of web conferencing during class. This includes getting started and also how to setup audio and video for the best experience.

Download web conferencing best practices for faculty

Download web conferencing best practices for students


BYOD (Bring Your Own Device)

Students are required to bring their own wireless computing device to school for use in classes and clinical settings. Note that iOS and Android mobile devices may not be compatible with computer-based testing and some types of content.

BYOD Frequently Asked Questions


Testing

Online testing can occur in several different ways depending on the course(s) you are taking and instructor preference. For example, some courses may use Canvas, or ExamSoft for testing. Always refer to course and instructor specific information for testing guidelines and requirements.


Computer Requirements

To achieve work efficiency and/or need help to guide your purchasing decision, check our Computer Requirements - Windows  and Apple pages to help guide your purchasing decision.

Computer Requirements for Canvas

Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Learn more about basic computer specifications, browser requirements, and tutorials.

ExamSoft

Minimum system requirements

ATI

Technical requirements

Zoom

System requirements for PC, Mac, and Linux

Microsoft Office 365

Office system requirements


Bridge Line

All the information you need to access a phone bridge session.


Additional Resources


Social Media
Policy

Computer
Evaluator

Computer Use and
Security Policy

Technology
Competencies