Counseling and Mental Health Services

Because UNMC and Nebraska Medicine are concerned with your well-being, and are aware that personal problems can influence job performance, services are available through Arbor Family Counseling.

How does the Employee Assistance Program work?

Many of life's problems can be resolved with counseling assistance from your Employee Assistance Program (EAP). All UNMC or Nebraska Medicine employees and family members receive five free sessions per incident.  Family members (spouses, partners, and children) also receive five free sessions per incident. Call us or visit the website for help with any of life's problems, such as:

  • Stress
  • Kids/adolescents
  • Drug/alcohol
  • Depression
  • Wellness
  • Divorce
  • Relationships
  • Anxiety
  • Anger
  • Domestic Abuse
  • Grief
  • Trauma
  • Parenting
  • Conflict
  • Blended family

Assistance for other personal, family, financial or legal issues is also available. We offer a broad range of solutions for your everyday work/life problems. These include:

  • Debt restructuring or financial information
  • Living transitions issues
  • Legal referrals
  • Referrals for college-age dependents
  • Childcare or eldercare
  • Coaching to improve work skills
  • Wellness or health referrals

Is it confidential?

Yes. Arbor Family Counseling adheres to the highest professional standards regarding confidentiality.

What does it costs?

EAP benefits are provided at no cost to the employee and his/her family members. If further counseling is needed, a referral can be made according to your insurance.  Your counselor can provide further details.

Getting the help you need

Getting the help you need is simple. You can call EAP 24-hours a day, 7-days a week to reach a professional counselor.

  • Identify yourself as a UNMC
    or Nebraska Medicine employee
    or family member
  • An appointment will be arranged
  • Speak with a case manager or a counselor
  • Referrals will be made as necessary

You will receive a follow-up call to ensure the services were satisfactory.

Appointment details

Appointments can be made by calling a live-answered local or toll-free number or by visiting the Arbor Family Counseling website.

Appointment options include

Additional services

  • Management/Supervisory Orientation and Training

  • Webinars
  • Consultation with Managers/Supervisors

  • Crisis Counseling
  • Educational Presentations

  • Substance Abuse Services