Crisis Counseling and Consultation
Call 402-559-7276 during regular office hours (8 a.m. - 5 p.m.) to speak with our professional staff for crisis support and consultation.
After-Hours Emergencies may contact 402-559-7276 and press "2" after the prompt. This will connect you with a licensed counselor 24 hours a day, 7 days a week, 365 days of the year, even when the University is closed.
If you are experiencing a life-threatening emergency, call 911 or go to the nearest hospital emergency department.
CAPS offers a wide range of professional counseling and psychological services, including general problem-solving, individual psychotherapy, stress management training, couples/marital counseling, communication consultations, and substance dependency screening. These services are provided free-of-charge to all UNMC students and medical residents. Professional staff members are state licensed mental health providers. Medical referrals are available if needed.
An emergency is defined as a life-threatening situation and requires an immediate intervention or response. Examples of an emergency include, but are not limited to:
- Suicidal/homicidal thoughts
- Intent or plans of life-threatening behaviors
In the event of an emergency, please contact the Omaha Police Department by dialing 911, or contact UNMC Public Safety by calling 402-559-5555. You may also go to the nearest emergency room. If you'd like assistance from a counselor, you may come to CAPS located in SLC 2031 Monday through Friday from 8 a.m. to 5 p.m. On weekends, please immediately contact Public Safety at 402-559-5555, call 911, or go to the nearest hospital.
An urgent situation is a non-life threatening, immediate situation where a student may feel psychologically or emotionally overwhelmed. Examples of an urgency include, but are not limited to:
- Grief and loss of significant people or relationships
- severe stress or anxiety over academic challenges
- intense feelings of sadness and lack of motivation without thoughts of suicide
If a student is in an urgent situation, they should call 402-559-7276 to schedule an appointment. Students will be seen as soon as possible based on staff availability.
A non-emergency can be any issue or problem of concern that students may face. These issues or concerns may include feelings of sadness, anxiety, stress, adjustments, transitions, conflicts, etc. Students should call 402-559-7276 to schedule an appointment.