On screen text and images: University of Nebraska Medical Center Breakthroughs for Life logo

On screen text and images: Student Accounts, understanding and paying your student bill." On screen image shows an example of a student bill with student's name and total amount due. The U N M C MyRecords logo also appears.

Audio transcript: The Student Accounts Office help students with billing information, collecting payments, processing refunds, and providing 1098 T tax statements. We're available to answer any questions that you have about your student billing account. 

On screen text and images: "Access student accounts in MyRecords." On screen image shows the top menu of the MyRecords screen with the Student Accounts tab highlighted. The main part of the screen shows the Student Accounts dashboard with the Amount Due appearing on the right side of the screen.

Audio transcript: Much of the financial information that you will need at UNMC is accessible through My Records. Log into My Records using your Net ID and then select the Student Accounts tab at the top of the page. 

On screen text and images: "Access your student bill."  On screen image shows the Electronic Communications disclaimer dialog box, the Invoice on Demand section with the current semester highlighted, and the Amount Due on right side of screen.

Audio transcript: You will see a pop-up asking you to agree to using electronic means to access student student notifications. Click I Agree. Then, click Continue. In the invoice on demand section of the screen, click the semester for which you want to view your student bill.

On screen text and images: "Print your student bill." On screen image shows the Invoice on Demand screen with the Print button circled.

Audio transcript: To print your bill, click the red print button towards the right side of the screen. Choose your printing options and click print.

On screen text and images: "Bill details: Total amount due, each charge on your bill, and financial aid and other payments already applied." On screen image, invoice on demand for the student showing those details.

Audio transcript: Your billing invoice will show the total outstanding amount that you owe. You will see an itemized list of charges. Your bill will also show financial aid payments and personal payments that have been credited to your account. 

On screen text and images: "Tuition and Fees: find tuition and fee information in the UNMC catalog." On screen image, Student Fees page and Tuition page from the UNMC Catalog.

Audio transcript: You can look up the items on your bill. Tuition rates and student fees are published in the catalog.

On screen text and images: "Fee descriptions: a description of each fee can be found on the Student Accounts website."  On screen image shows the College of Allied Health Professions fee names and descriptions on the Student Accounts website.

Audio transcript: If you would like a detailed explanation of each fee, you can find that information on the student accounts website. 

On screen text and images: "Charges for Student Health Insurance."  On screen image shows the Student Health Insurance page from the UNMC Catalog and the Participation and Cost page from the UNMC Student Health website page.

Audio transcript: You may see a charge for student health insurance on your billing invoice because most UNMC students are required to have health insurance. Please review the student health website for more information about students who are required to carry insurance. You may participate in the UNMC-sponsored plan through United Healthcare Student Resources, or you may have your own plan through a parent, spouse, employer, or self. The cost of the United Healthcare student insurance is automatically billed each fall and spring semester on your student tuition bill.

On screen text and images: "Waiving Student Health Insurance. If you want to waive coverage, complete the waiver via the message in MyRecords. If you do not see this notice in MyRecords, email student health @ unmc.edu. Your waiver must be approved before the charge will be removed from your student account." On screen image shows the Message Center in MyRecords with the insurance waiver message.

Audio transcript: If you do not wish to participate in the university plan through United Healthcare, you must file a waiver verifying alternate insurance. The waiver can be completed in MyRecords, so be sure to check for an insurance message and follow the instructions on the screen. Before the charge can be removed, your waiver must be approved, ensuring that your insurance plan meets the requirements. 

On screen text and images: "Payment due date, due dates are posted on our website: go.unmc.edu/student-accounts." On screen image, "make payments by midnight on Due Date" in a yellow circle with orange arrow pointing to the due date information the Student Accounts website.

Audio transcript: Remember to pay your student bill on time. You can find upcoming payment due dates on our website. For students who are starting UNMC this fall on August 25th, your student bill is due on Friday, September 18th. Pay your bill before midnight that day to avoid late fees and holds. If you do not pay your bill by the due date, a late fee of $100 and a university hold will be placed on your account on the day following the due date. This hold will prevent future registration and withholding of your diploma until your balance is paid in full. 

On screen text and images: "Parent/guest access to your account: You determine the kind of information your parent or guest has access to in MyRecords." On screen image, how to steps for adding a parent or guest user, Profile in MyRecords showing parent/guest access choices, and MyRecords login screen with Guest Account login button circled.

Audio transcript: We understand that a parent or guest may need to access your student account information through My Records. You have the ability to grant this access to them by updating your profile in My Records. You determine the level of information your parent or guest can access. If you want that person to be able to ask questions about your student account and pay your bill online, you must give them access to student accounts. After you have established the access, your parent or guest will be notified by email with sign and instructions. That person can sign into My Records using the guest account button.

On screen text and images: "Pay by mail, make checks payable to UNMC and send to this address: Student Accounts, 984245 Nebraska Medical Center, Omaha NE 68198-4245." On screen image, envelope and a check made out to UNMC.

Audio transcript: You have several ways to make a payment. If you wish to pay by check, make your check payable to UNMC and write your NUID on the memo line. Send it to the student accounts office on campus at the address shown on the screen, or you may drop off your check payment in person to the secure drop box on the first floor of William Science Hall.

On screen text and images: "Pay online via MyRecords from home screen or Student Accounts tab." On screen image, Student Accounts dashboard in MyRecords with the Amount due circle on right side of the screen.

Audio transcript: You can also make payments online through My Records. From the home screen or the student accounts tab, choose a payment option. 

On screen text and images: "Pay online via MyRecords from home screen or Student Accounts tab." On screen image, Student Accounts dashboard in MyRecords with the Amount due circle on right side of the screen.

Audio transcript: Clicking the red pay button will take you to the UNMC payment system. From this screen, you and your authorized payers can make payments on your account. If you are depending on an authorized payer to make a payment, remember that it is your responsibility to notify them about your payment due date. UNMC does not notify authorized payers about payment due dates. We only notify the student.

On screen text and images: "Payment plan button arrows Nelnet portal. Choose a 3 or 4 payment plan. Pay with a bank account or credit card. The payment source you choose for first payment will be used for ALL payments. $25 for first payment regardless of payment source. Additional fees on credit card payments. First payment is due with plan is set up. Following payments are due on the 15th. On screen images, Amount Due section in MyRecords with Payment Plan Go button circle and a flip calendar page showing the 15th.

Audio transcript: If you can't pay your student bill in one lump sum, the payment plan option is a good alternative. In My Records, next to payment plan, click the gray go button. This will take you to the NellNet platform to establish the payment plan. You will make your first payment on the day you set up the plan. You choose between a three or four payment plan, and all remaining payments will be due on the 15th of the month. Payment plans can be funded by a bank account or credit card. The payment source you use for the first payment will be used for all payments. Regardless of funding source, there is a $25 fee on the first payment installment. For remaining payments, there is no charge if using automatic withdrawal from your bank account. There is a 2.8% fee if using a credit card on each payment transaction. 

On screen text and images: "International students button >>> Convera portal. Pay your bill with home currency. Follow prompts on screen to process a payment." On screen images, Amount Due section in MyRecords with International Student Payment link circled and the Convera home page screen.

Audio transcript: If you are an international student, use the International Student Payment Link in My Records to pay your student bill. This payment option enables you to pay your bill with your home currency. You are taken to the secure Convera site to make your payment. Just follow the prompts on the screen. 

On screen text and images: "Third-party payments. Submit contracts and financial guarantees to Student Accounts as soon as possible. For employer reimbursed education, you must pay your bill to U N M C and submit an invoice to your employer to have employer reimburse you. Contact Student Accounts with questions. Phone: 402-559-8086. Email: student accts @ unmc.edu." On screen image, blue dollar sign.

Audio transcript: If you have a contract or financial guarantee from a third party to pay your tuition, Email the document to our office as soon as possible. If we have your third party's information, the Student Accounts Office will submit an invoice to them on your behalf after the drop and ad period has passed. Your account will not be assessed a late fee, but the account will go on hold until your balance is paid in full. Remember that a hold will prevent enrolling in future terms and receiving a diploma. Our office will post third-party payments to your student account when payment has been received. To avoid being placed on a hold, you may pay the balance in full or enroll in a payment plan by the billing due date. Once the third-party payment is received, you will be refunded any payments you personally made towards the billed items which the third-party paid. If you have an employer tuition reimbursement plan, you need to pay your account up front and then submit your invoice to your employer on your own to receive the reimbursement. Please contact the Student Accounts Office with any questions or concerns. 

On screen text and images: "Refunds: When your financial aid covers more than just tuition and fees. Set up direct deposit to expedite refunds - Enroll in Direct Deposit link in MyRecords. Refunds by check in 7-10 days to address in MyRecords." On screen image, piggy bank with 100 dollar bills.

Audio transcript: Student refunds are generated if your student account balance has been overpaid by financial aid. For example, this happens when you have accepted financial aid to cover living expenses in addition to the cost of tuition. The process of generating student refunds begins within 14 days after student accounts has moved financial aid money into accounts. UNMC encourages students to sign up for direct deposit. This allows UNMC to request the State Treasurer's Office to disperse funds directly to the bank account of your choice. This process usually takes five to seven business days. You can sign up for direct deposit through My Records, using the enroll in direct deposit link on the student accounts tab. It will prompt you to add or verify bank info. Direct deposit avoids the risk of lost or delayed mailed refund checks and gets your refund to you more quickly. Refunds will be held for seven days for students who are not already enrolled in direct deposit to allow them time to enroll. After the seven-day window, the refund will be requested in the form of a check. Please verify that your current mailing address is up to date in My Records. A check will be mailed from the State Treasurer's Office and takes approximately 7 to 10 business days. 

On screen text and images: "Our team and location. Where to find us: Williams Science Hall (WSH) 1st Floor, 402-559-8086, studentaccts@unmc.edu" On screen image, members of the Student Accounts team in front of the Student Accounts payment window.

Audio transcript: We hope this short video has answered some of your questions about your student account. If you still have questions about your bill, please reach out to our office. For your convenience, you can reach us by phone and email. If you need to reach us in person, we are located on the first floor of William Science Hall behind the red wall. Have a great semester!