The Student Accounts Office helps students with billing information, collecting payments, processing refunds, and providing 1098-T tax statements.

We're available to answer any questions that you have about your student billing account.

Much of the financial information that you will need at UNMC is accessible through MyRecords.

Log into MyRecords using your NetID and then select the Student Accounts tab at the top of the page.

You will see a pop-up asking you to agree to using electronic means to access student notifications.

Click 'I Agree'.

Then, click 'Continue'.

In the 'Invoice on Demand' section of the screen, click the semester for which you want to view your student bill.

To print your bill, click the red Print button towards the right side of the screen.

Choose your printing options and click Print.

Your billing invoice will show the total outstanding amount that you owe.

You will see an itemized list of charges.

Your bill will also show financial aid payments and personal payments that have been credited to your account.

You can look up the items on your bill.

Tuition rates and student fees are published in the catalog.

If you would like a detailed explanation of each fee, you can find that information on the Student Accounts website.

You may see a charge for student health insurance on your billing invoice because most UNMC students are required to have health insurance.

Please review the Student Health website for more information about students who are required to carry insurance.

You may participate in the UNMC-sponsored plan through UnitedHealthcare Student Resources, or you may have your own plan through a parent, spouse, employer, or self.

The cost of the UnitedHealthcare student insurance is automatically billed each fall and spring semester on your student tuition bill.

If you do not wish to participate in the university plan through UnitedHealthcare, you must file a waiver verifying alternate insurance.

The waiver can be completed in My Records, so be sure to check for an insurance message and follow the instructions on the screen.

Before the charge can be removed, your waiver must be approved, ensuring that your insurance plan meets the requirements.

Remember to pay your student bill on time.

You can find upcoming payment due dates on our website.

For students who are starting UNMC this fall on August 25th, your student bill is due on Friday, September 19th.

Pay your bill before midnight that day to avoid late fees and holds.

If you do not pay your bill by the due date, a late fee of $100 and a university hold will be placed on your account on the day following the due date.

This hold will prevent future registration and withholding of your diploma until your balance is paid in full.

We understand that a parent or guest may need to access your student account information through My Records.

You have the ability to grant this access to them by updating your profile in My Records.

You determine the level of information your parent or guest can access.

If you want that person to be able to ask questions about your student account and pay your bill online, you must give them access to student accounts.

After you have established the access, your parent or guest will be notified by e-mail with sign-in instructions.

That person can sign in to My Records using the Guest Account button.

You have several ways to make a payment.

If you wish to pay by check, make your check payable to UNMC and write your NUID on the memo line.

Send it to the Student Accounts Office on campus at the address shown on the screen.

Or, you may drop off your check payment in person to the secure dropbox on the first floor of Williams Science Hall.

You can also make payments online through My Records.

From the Home screen or the Student Accounts tab, choose a payment option.

Clicking the red pay button will take you to the UNMC e-payment system.

From this screen, you and your authorized payers can make payments on your account.

If you are depending on an authorized payer to make a payment, remember that it is your responsibility to notify them about your payment due date.

UNMC does not notify authorized payers about payment due dates.

We only notify the student.

If you can't pay your student bill in one lump sum, the payment plan option is a good alternative.

In My Records, next to Payment Plan, click the grey Go button.

This will take you to the Nelnet platform to establish the payment plan.

You will make your first payment on the day you set up the plan.

You choose between a 3 or 4 payment plan, and all remaining payments will be due on the 15th of the month.

Payment plans can be funded by a bank account or credit card.

The payment source you use for the first payment will be used for all payments.

Regardless of funding source, there is a $25 fee on the first payment installment.

For remaining payments, there is no charge if using automatic withdrawal from your bank account.

There is a 2.8% fee if using a credit card on each payment transaction.

If you are an international student, use the International Student Payment link in My Records to pay your student bill.

This payment option enables you to pay your bill with your home currency.

You are taken to the secure Convera site to make your payment.

Just follow the prompts on the screen.

If you have a contract or financial guarantee from a third party to pay your tuition, e-mail the document to our office as soon as possible.

If we have your third party's information, the Student Accounts Office will submit an invoice to them on your behalf after the drop and add period has passed.

Your account will not be assessed a late fee, but the account will go on hold until your balance is paid in full.

Remember that a hold will prevent enrolling in future terms and receiving a diploma.

Our office will post third party payments to your student account when payment has been received.

To avoid being placed on a hold, you may pay the balance in full or enroll in a payment plan by the billing due date.

Once the third party payment is received, you will be refunded any payments you personally made towards the billed items which the third party paid.

If you have an employer tuition reimbursement plan, you need to pay your account upfront and then submit your invoice to your employer on your own to receive the reimbursement.

Please contact the Student Accounts Office with any questions or concerns.

Student refunds are generated if your student account balance has been overpaid by financial aid.

For example, this happens when you have accepted financial aid to cover living expenses in addition to the cost of tuition.

The process of generating student refunds begins within 14 days after student accounts has moved financial aid money into accounts.

UNMC encourages students to sign up for direct deposit.

This allows UNMC to request the state treasurer's office to disburse funds directly to the bank account of your choice.

This process usually takes five to seven business days.

You can sign up for direct deposit through My Records using the Enroll in Direct Deposit link on the Student Accounts tab.

It will prompt you to add or verify bank info.

Direct deposit avoids the risk of lost or delayed mailed refund checks and gets your refund to you more quickly.

Refunds will be held for 7 days for students who are not already enrolled in direct deposit to allow them time to enroll.

After the 7-day window, the refund will be requested in the form of a check.

Verify that your current mailing address is up to date in my records.

A check will be mailed from the State Treasurer's office and takes approximately 7-10 business days.

We hope this short video has answered some of your questions about your student account.

If you still have questions about your bill, please reach out to our office.

For your convenience, you can reach us by phone and e-mail.

If you need to reach us in person, we are located on the first floor of William Science Hall behind the red wall.

Have a great semester!