Division of Student Success

- Academic Records Overview
- - Nebraska Residency
    If you are not a Nebraska resident, you may be eligible for Residency Classification for tuition purposes. Review current residency policies at UNMC.
  - FERPA
    Learn how the Family Educational Rights and Privacy Act (FERPA) protects the privacy of your student education records.
  - Log In to MyRecords
    Log in to MyRecords and review instructions for accessing MyRecords.
- - Update Personal Information
    Access forms for changing personal information, including name, social security number, NUID, gender identity and pronouns, and emergency contacts.
  - Request an Official Transcript
    Submit requests for duplicate diplomas, official transcripts, and state licensures and verifications.
  - Enrollment
    View instructions for enrolling in classes in MyRecords.
  - Intercampus/Change of Campus
    Apply for Intercampus Enrollment or submit a Change of Campus application
- - Commencement
    Make plans for you and your guests to attend live commencement ceremonies at UNMC.
  - Access Digital Diploma
    UNMC provides a digital version of your diploma to make it easy to share your accomplishments with family, friends, and potential employers
  - State Licensure
    State Licensures are available at no charge.
  - Request a Duplicate Diploma
    Duplicate diplomas are available through submission of a request form. Diplomas are mailed and take 3-4 weeks for printing and delivery.
- Academic Success Overview
- - Supplemental Instruction
    Supplemental Instruction aids in academic support and preparedness, fostering student success in courses deemed historically challenging.
  - Peer Success Leaders
    The Peer Success Leaders (PSL) program empowers UNMC students to thrive academically, professionally, and personally. PSLs provide inclusive, student-centered support to help students succeed both in and beyond the classroom.
  - Student Job Opportunities
    Review opportunities for becoming a peer mentor or supplemental instructor.
  - Pathway Programs
    From shadowing UNMC health care professionals to completing summer research at a laboratory on our campus, our pathway programs will help you explore the possibilities of life at UNMC.
- - E-Modules
    The Office of Academic Success offers programs and tools for forming effective study habits, completing research projects, battling imposter syndrome, and more.
  - McGoogan Library
    Explore digital resources available through the McGoogan Health Sciences Library, including research tools and medical databases.
  - Reserve Study Spaces
    Learn how to access and reserve study spaces on all five UNMC campuses.
  - Writing Center
    The Writing Center @ UNMC offers free consultations to help improve writing abilities, critical thinking and reading skills, and effective communication.
- - Access Your UNMC Email
    View instructions on accessing your UNMC student email so you can stay up-to-date on the latest information from your college.
  - New Student Instructions
    Review steps for incoming UNMC students to complete before the first day of classes.
  - Instructions by College
    View onboarding instructions for UNMC students by college.
  - International Students
    The Office of Global Engagement provides additional information for new international students.
- Financial Aid Overview
- Types of Aid
  Learn about the different types of aid available, including grants, scholarships, federal loans, private loans, VA/military education benefits, and federal work study.
- Apply for Aid
  Find information about how to apply for financial aid, including deadlines and details for undergraduate students and graduate/professional students. This office can assist with FAFSA, loan, and scholarship questions.
- Cost of Attendance
  Find the cost of attendance for each program at UNMC.
- Financial Literacy
  Learn about managing your finances to find success both as a student and a health care professional. Our online courses will help you navigate the world of personal finance.
- Student Accounts
  Find payment due dates and learn about making payments, receiving refunds, and granting parent/guest access to your student account.
- Loan Repayment
  Learn about loan repayment and the loan exit counseling process for students who are graduating, withdrawing or taking a leave of absence
Student Life
- Health & Wellness Overview
- Student Health Clinics & Services
  All UNMC students who pay Fund B have access to a student health clinic. Find the clinic for your campus and learn about covered services. Find information about immediate and emergency care, specialty care, and how to report blood/bodily fluid exposure.
- Student Health Insurance
  Learn more about the UNMC-sponsored student health insurance plan. If you have your own plan through a parent, spouse, employer, or self, find information about waiving UNMC plan coverage.
- Immunizations
  The UNMC immunization requirements work towards ensuring the health and safety across the entire UNMC community of patients, faculty, students and visitors. Learn about the required immunizations for UNMC students and visiting scholars. Find information about submitting immunization documentation.
- Counseling & Psychological Services (CAPS)
  Counseling and Psychological Services (CAPS) provides free and confidential mental wellness and other support services for all UNMC students as they pursue their academic and career goals. Services are divided into two branches: CAPS Clinical (mental health and wellness services) and CAPS OAR (outreach, access, and resources) support services for specific needs within the student population.
- Recreation & Fitness
  A variety of fitness and recreation programs and resources are available to UNMC students. Learn about the facilities available for your campus.
- Wellness, Safety, & More
  Participate in programs and services to support your wellness, including music and medicine groups, professional development events, and peer support programs. Find information about campus safety, food pantries, the Ombuds program and more.
- Support Services Overview
- - Student Resources
    If you have a temporary or permanent physical, psychological, sensory, or learning disability, you may be eligible for reasonable accommodations.
  - Faculty/Staff Resources
    Resources for faculty and staff who serve students who identify themselves as having physical, psychological, sensory, or learning disabilities.
- - Public Safety
    Public Safety enforces all University and Nebraska Medicine regulations. Call 402-559-5555 to report an emergency on campus 24/7.
  - Title IX
    Title IX applies to all educational institutions, both public and private, that receive federal funds. Know your rights and file a complaint with UNMC
  - Student CARE Team
    The Student CARE Team focuses on prevention and early intervention in situations involving students experiencing distress or engaging in harmful behaviors.
  - Non-Discrimination and Bias Reporting
    The university receives and responds to all reports of bias incidents that have been experienced or witnessed.
- - Counseling & Psychological Resources
    CAPS offers free and confidential mental health programs and services to students as they pursue their academic and career goals.
  - Campus Wellness
    Participate in programs & services to support your wellness, including Music & medicine groups, professional development events, and peer support programs.
  - Ombuds Program
    The UNMC Ombudspersons are impartial, confidential consultants who help resolve conflicts as an alternative to filing a formal complaint.
  - LiveGreen
    Get involved in sustainability initiatives on campus and become a LiveGreen ambassador.
- - Office of Community Engagement
    Connect with campus-wide community engagement efforts, including student-lead Legacy Projects.
  - Maverick Food Pantry
    The Maverick Food Pantry supports the dietary and personal hygiene needs of UNO and UNMC students.
  - Office of Global Engagement
    This office promotes global understanding and awareness, and advances internationalization efforts throughout the UNMC community.

Counseling & OAR Support Staff

Each of our counselors is licensed to provide mental health therapy and/or substance abuse treatment in the state of Nebraska. Our staff provide a safe, confidential atmosphere where personal concerns can be openly explored within a culturally sensitive context. Medical referrals are available if needed.

Email to counselors is not monitored at all hours. If you need to make an appointment or speak to a counselor, please call 402-559-7276. If experiencing a mental health emergency and in need immediate assistance, please dial 911 or go to the nearest emergency room.

CAPS Clinical Counseling Team

Jeff Knapp, LICSW

Director of Counseling and Psychological Services (he/him)

Send Email

Phone: 402-559-7276

Jeff Knapp

Kaitlin Carlson, LICSW, LISW

Clinical Counselor (she/her)

Send Email

Phone: 402-559-7276

Kaitlin Carlson

Hilary Jenkins, PLMHP, PLADC

Clinical Counselor (she/her)

Send Email

Phone: 402-559-7276

Hilary Jenkins

Kaycee Kube, PLMHP, PCMSW

Clinical Counselor (she/her)

Send Email

Phone: 402-559-7276

Kaycee Kube

Pedro Tostes, PLMHP

Clinical Counselor

Send Email

Phone: 402-559-7276

Pedro Tostes

Courtney Hughbanks, PLMHP

Clinical Counselor (she/her)

Send Email

Phone: 402-559-7276

Courtney Hughbanks

Laura Hood

Counseling Services Assistant

Send Email

CAPS Outreach, Access, and Resources (OAR)

Catherine Medici-Thiemann, PhD

Student Support Coordinator

Send Email

Phone: 531-559-1011