FAQs
What is UNMC Box  
UNMC Box is an implementation of the popular Box.net file sharing and collaboration tool that is tailored to UNMC and uses UNMC credentials for access. It’s available to all active faculty, staff, and students who have subscribed (user paid service) through RITO with a goal of fostering collaboration inside the UNMC community and with external Collaborators.
What kind of data can I store in UNMC Box?  

Research data, documents, and others. Click “Terms of use” to see our policies

What is the difference between a UNMC Enterprise Account and a Personal Box Account?  
  • A UNMC Enterprise Account is set up by the Research IT Office (RITO) and is tied to your UNMC login.
  • A Personal Box Account is not tied to your UNMC login and is tied directly to Box.
What type of box account do I have?  
  • If you had to have the Research IT Office (RITO) set up your account so you can share access, then you have a UNMC Enterprise Box Account and login using your UNMC account credentials at https://unmcresearch.account.box.com/login.
  • If you have only been invited to collaborate on a project, then you have, or need, a personal box account and login with non-UNMC credentials at https://account.box.com/login.
I am trying to log in, but I don't know what I need.  
I'm a collaborator, but I'm unable to login.  
  • If you have not yet signed up for a personal box account, please sign up at https://account.box.com/signup/n/personal. Note: Personal box accounts are separate from your UNMC Account.  Please do not re-use your UNMC password for your personal box account.
    • If it says that your email is already in use (which can happen when added to collaborate prior to you signing up for a personal account), then you can proceed to reset your password through the 'reset password' link at https://account.box.com/login.
    • Enter your email address and click "Reset Password"
    • You will receive an email to reset your password, which you can follow to set your new password.
    • After you reset your password, you can log into your personal box account at https://account.box.com/login.
Are there any other limitations to what I can store in UNMC Box?  

UNMC Box is meant as a facilitator for research data, research videos, document of various nature for sharing and collaboration.  With that in mind, there are some considerations for use:

  • There are no file types that have been excluded from storage in UNMC Box except files with *.exe extensions (Box supports nearly 120+ types files that can be viewed within the browser).
  • UNMC Box implements a max 15GB file size on any single file. Larger files cannot be stored in Box. However, larger files can be spliced and stored in Box and at the time of use, the user can reassemble smaller files to one intact file. Contact rito@unmc.edu for more details.
  • All users setup through RITO are classified as “Enterprise Box users” (Paid users) and lab members and other who have personal Box account access PI files are classified as “Personal Box” users.
How do I create my UNMC Enterprise Box Account?  
Box Enterprise users please follow the instructions in this DOCUMENT before you sign into Box.
Can I collaborate (share) with anybody?  
The answer is “Yes”, with a few conditions and a little more explanation.
All UNMC Box users are responsible for understanding if their documents are in any way sensitive and being aware of any rules or regulations for sharing this data. Additionally, it is the responsibility of each UNMC Box user to validate that they are actually sharing with the intended collaborators (remember, many email addresses look similar). Click Terms of use for more information on policy regarding acceptable data and sharing in UNMC Box
If sharing is appropriate, it must be done using defined collaborators. The sharing of folders and documents from the UNMC Box environment using anonymous links has been disabled. All sharing must be done by granting explicit permissions for a specific Box user to access a file or folder. This user can be in the UNMC Box, another Academic Box, a Corporate Box, or even a Box Lite (free) account. These access privileges can be at any level, from view-only to read-write as defined by the user sharing and the specific circumstances. Remember, it is the UNMC user sharing data who is required to confirm and understand who it is they are sharing with, particularly if they are not in the UNMC Box.
If you have confirmed it is appropriate to share with an external collaborator, they can get that free account click here and you can collaborate with them using the Personal Box account they create.
Can I use any Box apps?  
One of the very useful aspects of Box is that they’ve created intuitive and easy to use interfaces to access your documents from most popular desktop and mobile platforms. Box applications are enabled in the UNMC Box environment by request as they incorporate secure data transmission (SSL – Secure Socket Layer) Security.
Can I call the UNMC Help Desk?  

No, The UNMC Box is supported by RITO during normal business hours. The best way to get your questions answered is by sending an email to rito@unmc.edu.

The ITS Help desk is available to help if your UNMC email credentials are locked and not allowing access to Box using UNMC Single-Sign-On, or if you have other desktop related issues that are affecting Box access. Most other box questions can be answered reviewing these Resources (Link).