Counseling Resources

Problems are a part of life

we all face problems from time to time that we usually handle ourselves, yet sometimes it makes sense to ask for help. UNMC and Nebraska Medicine provide a confidential Employee Assistance Program (EAP) for you and your family members that provide resources and solutions for life's problems.

Because UNMC and Nebraska Medicine are concerned with your well-being, and are aware that personal problems can influence job performance, services are available through Arbor Family Counseling.

Arbor Family Counseling, which provides counseling assistance to UNMC employees through the Employee Assistance Program, has created a video with on how to deal with the challenges of the COVID-19 pandemic and embrace “the new normal” through connection, commitment and community. The video includes tips on stress relief, focusing on the positive, dealing with anxiety and sadness and other helpful suggestions.

How does the Arbor Family Counseling Employee Assistance Program (EAP) work?

Many of life's problems can be resolved with counseling assistance from your EAP. All UNMC or Nebraska Medicine employees and family members receive five free sessions per incident.  Family members (spouses, partners, and children) also receive five free sessions per incident. Call us or visit the website for help with any of life's problems, such as:

  • Stress
  • Depression
  • Relationships
  • Domestic Abuse
  • Parenting
  • Kids/adolescents
  • Wellness
  • Anxiety
  • Grief
  • Conflict
  • Drug/alcohol
  • Divorce
  • Anger
  • Trauma
  • Blended family

Assistance for other personal, family, financial or legal issues is also available. We offer a broad range of solutions for your everyday work/life problems. These include:

  • Debt restructuring or financial information
  • Legal referrals
  • Childcare or eldercare
  • Wellness or health referrals
  • Living transitions issues
  • Referrals for college-age dependents
  • Coaching to improve work skills

Is it confidential?

Yes. Arbor Family Counseling adheres to the highest professional standards regarding confidentiality.

What does it costs?

EAP benefits are provided at no cost to the employee and his/her family members. If further counseling is needed, a referral can be made according to your insurance.  Your counselor can provide further details.

Getting the help you need

Getting the help you need is simple. You can call EAP 24-hours a day, 7-days a week to reach a professional counselor.

  • Identify yourself as a UNMC
    or Nebraska Medicine employee
    or family member
  • An appointment will be arranged
  • Speak with a case manager or a counselor
  • Referrals will be made as necessary

You will receive a follow up call to ensure the services were satisfactory.

Appointment details

appointments can be made by calling a live-answered local or toll-free number or by visiting the Arbor Family Counseling website.

Appointment options include

Additional services

  • Management/Supervisory Orientation and Training
  • Consultation with Managers/Supervisors
  • Educational Presentations
  • Webinars
  • Crisis Counseling
  • Substance Abuse Services