University of Nebraska Medical Center

Heal the Healer Conference

The estimated time to complete each of these modules is 60 minutes.

Tips for Improving Communication and Interaction with Patients and Co-Workers

CID: 23CE00045e | 1.0 ANCC contact hour

Presenter: Kay Glidden, MS


  • Discuss ways to deal with six types of difficult people.
  • Explain specific strategies such as debriefing, mindfulness, and de-escalation
    tools for improving communication and interactions with patients and co-workers.
  • Examine ways to deal with commonplace scenarios in the workplace.

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Psychiatric Nurses Recruitment and Retention Issues: A Focus Group Project

CID: 23CE00046e | 1.0 ANCC contact hour

Presenter: Shinobu Watanabe-Galloway, PhD


  • Describe the national and Nebraska psychiatric nurse workforce trends
  • List factors that are related to the psychiatric nurse shortage
  • Describe recommendations to address the psychiatric nurse shortage

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Health Professional Well-Being: The Need for Institutional-level Commitment

CID: 23CE00047e | 1.0 ANCC contact hour

Presenter: Jonathon Ripp, MD, MPH


  • Describe the current state of health professional well-being
  • Generate the case for institutional-level commitment to the well-being
  • Communicate the role of Chief Wellness Officers as a means to address
    well-being at the institutional level

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Incivility and Bullying Reported by Nebraska Nurses

CID: 23CE00048e | 1.0 ANCC contact hour

Presenter: Juan-Paulo Ramirez, Ph.D., MA, and Holly Chandler, EdD, CRNA, APRN


  • Increase awareness of the incivility/bullying behaviors among nurses in Nebraska.
  • Identify differences in incivility/bullying by type of nurse, demographics
    (i.e., age, gender), geography (i.e., rural vs. urban), and work settings.
  • Examine the likelihood to leave the nursing profession based on incivility/bullying

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Nebraska Collaborative Investment in Nurse Wellness: HRSA Grant Overview, Current Findings, & Future Directions

CID: 23CE00069e | 1.0 ANCC contact hour

Presenter: Alyson E. Hanish, PhD, MSN, RN


  • Discuss the impact of burnout in nursing and how burnout contributes to nursing
  • Articulate the importance of individual & systemic wellness interventions in
    preventing, reducing, and managing burnout and mental health conditions in
    nursing students, RNs, and APRNs.
  • Describe the 1-year results & future directions of our HRSA-funded Nebraska
    Collaborative Investment in Nurses: Resiliency, Retention, & Well-being grant.

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Continuing Education

Logo consisting of a circle with separated shapes inside it and text "Jointly Accredited Provider (Trademark), Interprofessional Continuing Education
In support of improving patient care, the University of Nebraska Medical Center is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Nurses/Nurse Practitioners

The University of Nebraska Medical Center designates each activity for 1.0 ANCC contact hour. Nurses should only claim credit for the actual time spent participating in the activity.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under U3NHP45394-01-00, Nebraska Collaborative Investment in Nurses: Resiliency, Retention, & Well-being, $ 2,245,694. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government.