Box Cloud Storage

Box is a storage and collaboration service that gives researchers the ability to access, store, and share research data securely — anywhere, anytime, on any device.

Already have an account?

UNMC Box Login

Cost Information

• The Box account annual fee is $158 per user, billed for usage each year from November to October (not prorated).

Need Help with Box?

• For answers to frequently asked questions regarding using Box, see the UNMC Box FAQ page.
• UNMC's Box storage is supported directly by Box's customer service. Use Box's support website or toll free number (1-855-570-4130) for questions or issues with using Box.
• The UNMC Information Technology Services Help Desk (402-559-7700) is available to help if you have login problems or if you have other desktop related issues that are affecting Box access.
• For Box billing and UNMC-specific box policies, please contact us and we will respond within 2-5 business days.
• Any service and support on data management including uploading, downloading, changing user permissions, and distribution to other users are considered as additional Research IT Office core facility services, which are subject to a fee.

Annual Box Account Renewal Survey: Oct. 30, 2026 deadline

• UNMC is conducting its annual renewal of Box cloud storage accounts for the 2026/27 contract period. All Box account users will receive a REDCap Box Account Renewal Survey and must complete the survey by October 30, 2026 to confirm continued use or unsubscription of their accounts.

• Failure to complete the REDCap Box Account Renewal Survey by October 30, 2026 will be treated as an indication that the account is no longer needed.
• Accounts that are not renewed will:
  • Be deactivated after the renewal deadline.
  • Enter a 30-day grace period during which data may still be recoverable.
  • Be permanently removed at the end of the grace period.

Box Account Renewal and Closure

UNMC Box users are responsible for managing and retaining data stored in their Box accounts. Before an account is closed or expires, users should:

• Back up any files they wish to keep.
• Transfer ownership of important content as needed.
  • For former employee accounts, access or ownership transfers generally require approval from the appropriate UNMC authority. Departments should submit a request to HR Employee Relations, which serves as the designee for business officer approvals under Executive Memorandum 16. If approved, HR Employee Relations will coordinate with IT to grant access to authorized individuals. In some cases, the Office of the Chief Academic Officer or its designee may also authorize access.
• Reassign shared folders, collaborations, and permissions.
• Ensure institutional records are retained in accordance with applicable policies.

Non-Renewed Accounts

Accounts that are not renewed will enter a 30-day grace period. During this time, users may request account reactivation, data transfer, or recovery assistance. Support services may be billed at $125/hour.

Voluntary Account Closure

The 30-day grace period does not apply to user-requested account deletions. By submitting a Box Account Close Request, users acknowledge that all necessary files have been backed up or transferred and that account data may be permanently removed.

After Account Removal

Once an account is permanently deleted:

• Account-owned files may no longer be recoverable.
• Access to shared content may be lost.
• Shared links, collaborations, and permissions may be removed.

After the renewal, if you no longer need your UNMC Box account, please submit a Box Account Close Request to avoid future renewal charges.

Box Account Close Request

Need Help with Box?

• For answers to frequently asked questions regarding using Box, see the UNMC Box FAQ page.
• UNMC's Box storage is supported directly by Box's customer service. Use Box's support website or toll free number (1-855-570-4130) for questions or issues with using Box.
• The UNMC Information Technology Services Help Desk (402-559-7700) is available to help if you have login problems or if you have other desktop related issues that are affecting Box access.
• For Box billing and UNMC-specific box policies, please contact us and we will respond within 2-5 business days.
• Any service and support on data management including uploading, downloading, changing user permissions, and distribution to other users are considered as additional Research IT Office core facility services, which are subject to a fee.