2019 Series

Sizzling Summer Series 2019 - Conflict Communication

Part One - Introduction to Persuasion and Negotiation

This first webinar focuses on increasing your confidence in conflict and negotiations.


Part Two - The Psychology of Persuasion

This webinar discusses barriers to handling conflict and look at several persuasion personality types. 


Part Three - The Psychology of Persuasion

This webinar provides strategies for successful conflict management and persuasion.


About the Speaker

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Kwame Christian, Esq., MA. is the director of the American Negotiation Institute where he conducts negotiation and conflict management workshops around the country. As an attorney and mediator with a bachelor of arts in psychology, a master of public policy, and a law degree, he brings a unique multidisciplinary approach to making difficult conversations easier. In addition to his role with the American Negotiation Institute, Kwame also serves as a professor at The Ohio State University Moritz College of Law and Otterbein University's MBA program. Kwame is also the author of the best-selling book, Nobody Will Play With Me: How to Use Compassionate Curiosity to Find Confidence in Conflict and his TEDx Talk, Finding Confidence in Conflict, was the most popular TEDx Talk  on the topic of conflict in 2017. He also hosts the top negotiation podcast in the world, Negotiate Anything. The show has been downloaded more than 600,000 times and has listeners in 181 different countries.