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University of Nebraska Medical Center

Reporting an Incident

Stratocore PPMS allows users to report instrument incidents to shared research resource staff. Types of incidents to report include: instrument breaks, shuts down unexpectedly, stops or reboots during a session, etc.

*If the severity of the incident is High (system down), please contact the shared research resource immediately.  

How to report an incident 

  1. Go to Stratocore PPMS 
  2. Select the correct facility under Facilities available in University of Nebraska Medical Center and log in with your UNMC credentials
  3. From Home, scroll down to Report an Incident
  4. From the drop down, select the system (instrument) on which the incident occurred
  5. Select Report
  6. Under Incident Start:
    • Provide the date and time the incident started
  7. Select the Severity:
    • Low
    • Medium (partly dysfunctional)
    • High (system down)*
  8. Provide a description of the incident
    • Optional: Upload a file related to the situation
  9. Select Submit