Phase 2

Topics & Objectives

Implement Quality Improvement to Meet the Joint Commission's Requirements for Health Equity

1.  Review the Joint Commission's Health Equity new requirements for health care organizations (effective July 1, 2023)                                       
2. Discuss examples of quality improvement (QI) projects which align with the Joint Commission's requirements
3. Recognize the ways in which different roles can contribute to QI projects to promote health equity

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Topics & Objectives

Getting Leadership Buy-In

1. Summarize strategies for engaging leadership in Quality Improvement projects
2. Demonstrate how the Joint Commission's requirements for health equity can inform conversations with leadership
3. Practice implementing strategies for engaging leadership in case discussion

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Topics & Objectives

Scoping QI Projects for Health Equity

1. Articulate the value of having diverse perspectives in scoping changes
2. Practice developing problem statements focused on health equity
3. Incorporate diverse perspectives into improvement projects in case discussion

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Topic: Using Data to Understand Inequity

Learning Objectives:

1. Describe the role that data play in understanding health disparities and the impact of changes on health equity.
2. Explain how this knowledge has been applied to improve our understanding of health disparities related to long COVID-19/post-COVID conditions.
3. Apply this knowledge to clarify the impact of health disparities in the context of a case example.

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Topic: Conducting an Equity-focused Needs Assessment

Learning Objectives:

1. Explain how a needs assessment informs the scope of a Quality Improvement project.
2. Apply definitions of reliable practice to health equity improvements.
3. Describe how system-level factors contribute to unreliability and inequity in case examples.

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Topic: Having Better Conversations about Change    

Learning Objectives:

1. Articulate the importance of identifying and accepting ambivalence to change.
2. Identify resistance to change in case examples.
3. Practice strategies for managing resistance to change in the context of health equity.

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Topic: Patient and Community Engagement in Health Equity
Learning Objectives:

1. Examine how to apply Quality Improvement (QI) tools to the evaluation of change ideas
2. Summarize strategies for engaging patients in health equity priorities
3. Incorporate patient feedback to create more equitable changes as part of a case discussion

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Learning Objectives:

1. Describe why measurement is an important part of scoping a Quality Improvement project.
2. Discuss how process, outcome, and balancing measures provide insight into health disparities
3. Apply process, outcome, and balancing measures in the context of health equity case discussion

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Learning Objectives:

1. Identify the characteristics of effective aim statements.
2. Apply the characteristics of effective aim statements in the context of health equity related improvements.
3. Demonstrate the ability to distinguish effective from ineffective aim statements in the context of a case discussion.

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Topic: Focusing Changes to Improve Health Equity

Objectives: 

1. Articulate how different Quality Improvement (QI) tools can be used to scope tests of change.
2. Summarize how aim statements are used to focus QI projects.
3. Discuss how contextual factors such as audience, environment, and resources impact decisions on where to test health equity changes.

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Topic: Refining Changes and Managing Expectations

Objectives: 

1. Differentiate spread and scale in the context of QI projects
2. Discuss how changes can be adapted as they are spread and scaled
3. Identify strategies for managing buy-in and change resistance as interventions evolve in new settings

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Topic: Sustaining Progress: How to Continue Advancing Health Equity through a QI Lens

Objectives:

1. Characterize how summary resources from this project can be used to support health equity work in your organization.
2. Summarize best practices in sustaining improvement from short-term tests of change. 
3. Discuss next steps in participant health equity improvement projects.