Phase 2
Agendas
All sessions are from noon to 1:30 pm Central Time.
Topics & Objectives
Implement Quality Improvement to Meet the Joint Commission's Requirements for Health Equity
- Review the Joint Commission's Health Equity new requirements for health care organizations (effective July 1, 2023)
- Discuss examples of quality improvement (QI) projects which align with the Joint Commission's requirements
- Recognize the ways in which different roles can contribute to QI projects to promote health equity
Topics & Objectives
Getting Leadership Buy-In
- Summarize strategies for engaging leadership in Quality Improvement projects
- Demonstrate how the Joint Commission's requirements for health equity can inform conversations with leadership
- Practice implementing strategies for engaging leadership in case discussion
Topics & Objectives
Scoping QI Projects for Health Equity
- Articulate the value of having diverse perspectives in scoping changes
- Practice developing problem statements focused on health equity
- Incorporate diverse perspectives into improvement projects in case discussion
Topic: Using Data to Understand Inequity
Learning Objectives:
- Describe the role that data play in understanding health disparities and the impact of changes on health equity.
- Explain how this knowledge has been applied to improve our understanding of health disparities related to long COVID-19/post-COVID conditions.
- Apply this knowledge to clarify the impact of health disparities in the context of a case example.
Topic: Conducting an Equity-focused Needs Assessment
Learning Objectives:
- Explain how a needs assessment informs the scope of a Quality Improvement project.
- Apply definitions of reliable practice to health equity improvements.
- Describe how system-level factors contribute to unreliability and inequity in case examples.
Topic: Having Better Conversations about Change
Learning Objectives:
- Articulate the importance of identifying and accepting ambivalence to change.
- Identify resistance to change in case examples.
- Practice strategies for managing resistance to change in the context of health equity.
Topic: Patient and Community Engagement in Health Equity
Learning Objectives:
- Examine how to apply Quality Improvement (QI) tools to the evaluation of change ideas
- Summarize strategies for engaging patients in health equity priorities
- Incorporate patient feedback to create more equitable changes as part of a case discussion
Learning Objectives:
- Describe why measurement is an important part of scoping a Quality Improvement project.
- Discuss how process, outcome, and balancing measures provide insight into health disparities
- Apply process, outcome, and balancing measures in the context of health equity case discussion
Learning Objectives:
- Identify the characteristics of effective aim statements.
- Apply the characteristics of effective aim statements in the context of health equity related improvements.
- Demonstrate the ability to distinguish effective from ineffective aim statements in the context of a case discussion.
Topic: Focusing Changes to Improve Health Equity
Objectives:
- Articulate how different Quality Improvement (QI) tools can be used to scope tests of change.
- Summarize how aim statements are used to focus QI projects.
- Discuss how contextual factors such as audience, environment, and resources impact decisions on where to test health equity changes.
Topic: Refining Changes and Managing Expectations
Objectives:
- Differentiate spread and scale in the context of QI projects
- Discuss how changes can be adapted as they are spread and scaled
- Identify strategies for managing buy-in and change resistance as interventions evolve in new settings
Topic: Sustaining Progress: How to Continue Advancing Health Equity through a QI Lens
Objectives:
- Characterize how summary resources from this project can be used to support health equity work in your organization.
- Summarize best practices in sustaining improvement from short-term tests of change.
- Discuss next steps in participant health equity improvement projects.