Changes are coming to how reported phishing emails are handled for Nebraska Medicine and UNMC.
Earlier this year, a new email security solution was purchased, and a new “Phish Alert” button to report phishing messages was pushed out to everyone’s Outlook. Currently, when a phishing message is submitted using the “Phish Alert” button, no reply is sent back to the colleague, unless it was a phishing simulation.
Starting in a few days, to improve the user experience, an emailed response will be sent back to the colleague with information on whether the reported email was found to be safe, spam or malicious.
The emails will look somewhat like this (with differences based on if the email is benign, spam or malicious):
What do users need to do?
Keep reporting phishing messages. Contact information security by email with questions or concerns about malicious messages or issues with reporting phishing messages.