Need to report an IT issue, request a service, find helpful information, or would you like to have a better understanding of how to do so?
UNMC and Nebraska Medicine’s self-service portal, ServiceNow, is the key to getting IT support, requesting services, finding answers and tracking requests.
Join an upcoming webinar on Nov. 10 and 12 to learn how to use ServiceNow to enter incident tickets, submit service requests and search for knowledge articles. We’ll also cover how to track the status of submitted tickets and requests.
Choose a session:
Nov. 10 at 10 a.m.
Join: https://teams.microsoft.com/meet/2321008174542917?p=rb2ErLa86wNWG0nhh3
Nov. 12 at noon
Join: https://teams.microsoft.com/meet/2321008174542917?p=rb2ErLa86wNWG0nhh3
Whether you’re new to ServiceNow or could use a refresher, join us to get more comfortable with these everyday tasks. A session will be recorded and posted in ServiceNow for future viewing.
Additional Resources
- Knowledge Article: IT Self-Service – ServiceNow Guide: How to Access, Search for Knowledge, Submit Incident Tickets and Service Requests
- Apollo Module: ServiceNow Service Catalog Training (SN100M23)