Duo and Microsoft 365 login experience to change

A woman typing on a laptop computer

UNMC and Nebraska Medicine Information Technology is updating how users sign in to Microsoft 365 to provide a more secure, modern login experience.

This update includes changes to the Microsoft sign-in screens and Duo multi-factor authentication, which protects against accidental or fraudulent approval requests.

No action is required by the users when the change starts Thursday, March 26. Simply follow the on-screen instructions during sign-in.

Users now will see a Microsoft-hosted sign-in and approval prompt. Duo MFA will use the new universal prompt with number matching. Instead of a simple Deny/Approve push, users will be prompted to enter a numeric code shown on the screen into the Duo app on your phone.

When logging into Microsoft 365 while on the corporate network, users will authenticate using the Microsoft sign-in experience.

Screenshot of Microsoft login page prompting user to enter password for email dolson@nebraskamed.com. Features password input field with obscured characters, "Forgot my password" link, and blue "Sign in" button.

When logging into Microsoft 365 from outside the network, users will see the new Verification Required prompt. Click Continue and the Duo Universal Prompt will appear with a numeric verification code. Instead of clicking Deny/Approve, users will enter the number shown on the screen into the Duo Mobile app.

Screenshot of a Microsoft verification prompt requesting user identity confirmation via Cisco Duo. It includes an email address, a "Verification Required" message, a link to "Sign in another way," and a blue "Continue" button.
Screenshot of a two-factor authentication prompt for Duo Mobile requesting a verification code entry. It displays a code "559" sent to an Android device ending in 1771, with a message indicating waiting for approval and options for other methods or help.
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