UNMC/Nebraska Medicine Information Technology

Get to know ServiceNow: Virtual agent 

Virtual agent is new to ServiceNow, beginning this week.

Aug 9, 2023

Get to know ServiceNow: Service request catalog launches today 

The next time med center colleagues need to make a request from IT, the process will be easier.

Aug 8, 2023

Fix is available if Zoom is crashing when screen sharing

An updated version of Zoom is available in the software center.

Jun 27, 2023

Personal calendars causing Outlook connection errors

Follow these instructions to remove a personal calendar from a corporate account.

Jun 22, 2023

Paging vendor will be upgrading systems

Short, temporary outages are possible from Tuesday through Thursday.

May 8, 2023

Guest, Eduroam Wi-Fi fixes improve connections

IT is working to improve the user experience while also ensuring security on the network.

Mar 24, 2023

Zoom’s waiting room feature is changing

The changes will take effect starting April 22.

Mar 2, 2023

Updates recommended for iPhones and Apple devices

Apple rated the security vulnerabilities as having a high risk.

Feb 14, 2023

Options are available for captioning and transcription

Information Technology lays out the features of Zoom, Teams, Echo 360 and Microsoft Stream.

Feb 6, 2023

IT department hosts 10 Microsoft Office 365 classes

The online courses will start this week and run through March.

Jan 11, 2023