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ITS

Nov. 29 webinar to cover IT request process  

The session will walk through making a request through the ServiceNow Service Catalog, which launched in August.  

Nov 15, 2023

New academic video platform is available

The new platform called YuJa is an option for faculty and staff, and training will be offered Nov. 29 and 30.

Nov 14, 2023

Get to know ServiceNow: Making use of carts and bundles 

The new Service Catalog allows grouping multiple requests into one saved bundle.

Aug 11, 2023

Get to know ServiceNow: Service request for new user

The new service request process is more user-friendly. Find out more about how it works.

Aug 10, 2023

Get to know ServiceNow: Virtual agent 

Virtual agent is new to ServiceNow, beginning this week.

Aug 9, 2023

Get to know ServiceNow: Service request catalog launches today 

The next time med center colleagues need to make a request from IT, the process will be easier.

Aug 8, 2023

Improved IT Service Catalog Launches Aug. 8

The new technology will streamline IT Service Requests and give better insight into open items.

Jul 31, 2023

UNMC for the record, July 7, 2023

The Nebraska Public Health Laboratory receives accreditation and awards, and other campus new items to note.

Jul 7, 2023

Work groups set roadmap for information management

Discussions began last fall to address IT growth challenges, and some changes already are being implemented.

Jun 29, 2023

Fix is available if Zoom is crashing when screen sharing

An updated version of Zoom is available in the software center.

Jun 27, 2023