ITS

Get to know ServiceNow: Virtual agent 

Virtual agent is new to ServiceNow, beginning this week.

Aug 9, 2023

Get to know ServiceNow: Service request catalog launches today 

The next time med center colleagues need to make a request from IT, the process will be easier.

Aug 8, 2023

Improved IT Service Catalog Launches Aug. 8

The new technology will streamline IT Service Requests and give better insight into open items.

Jul 31, 2023

UNMC for the record, July 7, 2023

The Nebraska Public Health Laboratory receives accreditation and awards, and other campus new items to note.

Jul 7, 2023

Staff of the Nebraska Public Health Laboratory

Work groups set roadmap for information management

Discussions began last fall to address IT growth challenges, and some changes already are being implemented.

Jun 29, 2023

Anne Barnes, vice chancellor for business, finance and business development, and Ken Bayles, PhD, vice chancellor for research

Fix is available if Zoom is crashing when screen sharing

An updated version of Zoom is available in the software center.

Jun 27, 2023

Personal calendars causing Outlook connection errors

Follow these instructions to remove a personal calendar from a corporate account.

Jun 22, 2023

Paging vendor will be upgrading systems

Short, temporary outages are possible from Tuesday through Thursday.

May 8, 2023

Photo IDs to be used in Office 365 applications

Identification badge photos will be added to several programs to enhance security, identification of colleagues.

Mar 28, 2023

Guest, Eduroam Wi-Fi fixes improve connections

IT is working to improve the user experience while also ensuring security on the network.

Mar 24, 2023