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University of Nebraska Medical Center

Student Health FAQs

I pay a Fund B fee on my UNMC bill each semester. How is it different from health insurance?

Students enrolled for seven or more credit hours (five or more hours for graduate students) are required to pay the Student Health Fund B fee. It is not insurance and is mandated by the Chancellor. The fee covers the basic care offered at the Student Health Clinic. This fee also provides certain covered services. Charges for diagnostic testing and other ancillary testing are billed to the student's medical insurance.

Why is UNMC requiring health insurance?

Having health insurance is one step students take in reducing the risk that unexpected health care expenses can pose as obstacles to degree completion. Unfortunately, students without health insurance who do not have access to needed specialty care or hospitalization, and who attempt to continue their academic pursuits, may fail to reach their full potential due to their untreated illness.

I am already covered by health insurance. What do I need to do so I don’t get billed the UnitedHealth fee?

Students who are already covered by an insurance policy (i.e., through a parent’s plan, a family plan, or an employer-sponsored plan), or their own private student health insurance, will need to submit a waiver and their insurance policy number for verification through a secure website. The UnitedHealth charge will be removed from the student’s bill once the student’s policy is verified.

Where is the Student Health Clinic located?

The Student Health Clinic is located in Suite 2010 on the second floor of the UNMC Student Life Center (3908 Jones St Omaha, NE 68105-4270) Call 402-559-7204 to schedule an appointment.

When is the Student Health Clinic open?
  • Monday | 9 a.m. to 1 p.m.
  • Tuesday | noon to 4 p.m.
  • Wednesday | 9 a.m. to 1 p.m.
  • Thursday | noon to 4 p.m.
  • Friday | 9 a.m. to 1 p.m.
Call 402-559-7204 to schedule an appointment.
What do I do if I get ill during non-clinic hours?

If you are ill during non-clinic hours and cannot wait until the next scheduled clinic time, you may call 402-559-7204 to be forwarded to a health care professional to be triaged. If immediate care is needed, go to the nearest immediate care clinic. These services will be billed to your medical insurance, and you may have out-of-pocket costs depending on your insurance plan. If you are on the Student United Healthcare Insurance Plan and are seen at a Nebraska Medicine emergency room, please contact student health at studenthealth@unmc.edu within 48 hours or release to have the copay and deductible waived (total of $800). Please note that approved referrals do not constitute or ensure automatic payment b the insurance company. The insurance company will pay covered expenses only.

If you have the Student United Healthcare Insurance plan, visit the United Healthcare website to find in-network providers and locations. If you have other medical insurance, please contact your insurance company carrier to find in-network providers and locations.

Should I take anything with me when going to the Student Health Clinic for an appointment?

You will need to provide your student picture ID and your insurance card, even if you are on the United Healthcare insurance. If you are on medications, you should bring a list of the names and dosages.

Can I visit other Immediate Care Clinics if I am unable to visit the Student Health Clinic?

Yes, but please note that any immediate care clinic visits will be billed to your medical insurance, and you may have out-of-pocket costs depending on your plan. Please contact your medical insurance carrier for your plan details and coverage.

Is there a charge to be seen in the Student Health Clinic?

For students who have paid the Fund B fee, the office visit is included in that fee. Any ancillary testing charges are billed to the student’s medical Insurance. 

How can I see a specialist?

If you are seen by a Student Health Clinic provider and specialty care is indicated or needed, the provider may put in a referral for you to see a specialist in the Nebraska Medicine system.  If you are enrolled in Student United Healthcare Insurance Plan, you may contact United Healthcare to review your benefits regarding the specialty care referral. If you have other health insurance, check your plan, you can contact your insurance carrier to review your benefits. 

What do I do if I need to speak to someone about counseling?

Comprehensive confidential counseling services (academic, career, interpersonal, couples, and psychological) are provided free of charge through Counseling and Psychological Services (CAPS) in the Student Life Center, suite 2031. Call 402-559-7276 to make an appointment.

With a required referral from CAPS, students may see a designated consulting psychiatrist in the UNMC Department of Psychiatry for up to 8 visits per year.

Will details of my medical care be kept confidential, even from my parents?

The Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) protects the confidentiality of communications between health professionals and their patients. At Student Health, we will not discuss information about you with others without your consent except as required by law.

Does Student Health have a travel clinic?

No. However, there are several travel clinics in the Omaha area. These clinics seek to provide the international traveler with medical guidance, immunizations and certain prescriptions. They strive to help facilitate safe and enjoyable travel for the individual, while also preventing the importation and spread of diseases back to our community. An important resource is the Vaccine and Safe Travel Clinic.

Does Student Health provide medical/work excuses to students?

No. Student Health does not provide medical excuses for missed classes, exams, assignments or work. This policy is common among universities and is consistent with the recommendations of the American College Health Association. Student Health encourages students to make wise decisions regarding whether they are too sick to attend class. As class attendance is an academic/administrative matter between faculty and students, it is the student’s responsibility to work with his or her professor on missed classes, assignments, or exams.